Connect Wise

ConnectWise is a comprehensive software and service platform designed specifically for Technology Service Providers (TSPs) to manage all aspects of their business. Stay tuned for detailed information on product enhancements, company announcements, and essential business insights to help you reach your goals and succeed.

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IT Nation Connect Europe 2025 Keynote Recap

3 weeks ago | connectwise.com | Dan Scott

IT Nation Connect™ Europe made a triumphant return this year with a sold-out conference! The vibrant IT Nation community gathered for an unforgettable three-day event filled with three captivating keynotes, more than 40 insightful sessions, and a brand-new venue to accommodate the record-breaking attendance of over 600 attendees representing 20 countries.
IT Nation Connect Europe 2025 Keynote Recap

1 month ago | connectwise.com | Dan Scott

IT Nation Connect™ Europe made a triumphant return this year with a sold-out conference! The vibrant IT Nation community gathered for an unforgettable three-day event filled with three captivating keynotes, more than 40 insightful sessions, and a brand-new venue to accommodate the record-breaking attendance of over 600 attendees representing 20 countries.
Hyperautomation with ConnectWise RPA

Jan 17, 2025 | connectwise.com | Matt Topper |Natalie Suarez |Brian Troy |Os Haque

One of the most powerful hyperautomation tools at your disposal is robotic process automation (RPA). With RPA software, you can automate repetitive, manual tasks and unlock new levels of speed, efficiency, and profitability for your managed service provider (MSP) business. In this blog, we’ll explore the hyperautomation capabilities available with ConnectWise RPA™ and share resources to ensure successful implementation. Are you ready for hyperautomation?
Mastering cross-selling: Strategies of top performers

Jan 14, 2025 | connectwise.com | Aaron Boone

This is an excerpt from the Service Leadership Inc.®, a ConnectWise company newsletter, “Mastering Cross-Selling: Strategies of Top Performers.” What exactly is cross-selling? According to Investopedia, “Cross-selling is the practice of marketing additional products to existing customers.” For IT solution providers (TSPs), their Predominant Business Model™ (PBM™) will determine the product(s) to cross-sell.
MSP Guide To Client Cybersecurity Budgets

Dec 3, 2024 | connectwise.com | Raffael Marty |Jim Peterson

According to our report exploring the state of cybersecurity for small and midsize businesses (SMBs) in 2024, most organizations (83%) are looking to invest more in their cybersecurity over the next year, with an average expected increase of 19%. A huge increase in spending like this can be difficult to navigate, which is exactly why it’s so important for these businesses—and their strategic partners—to get it right.
Top Endpoint Detection and Response Solutions

Oct 31, 2024 | connectwise.com | Jim Peterson

As technology advances, managed service providers (MSPs) and other businesses face increasingly sophisticated cyberthreats that target their clients and internal systems. As these threats evolve, security teams must deploy proven solutions to safeguard their organizations from attacks and prevent substantial financial, reputational, and legal damage. Endpoint detection and response (EDR) tools play an integral role in this defense strategy by swiftly detecting and neutralizing potential risks.
XDR vs SIEM - The No-Nonsense Guide For MSPs | ConnectWise

Oct 30, 2024 | connectwise.com | Jim Peterson

For managed service providers (MSPs), cybersecurity visibility and assurance have become more complex and challenging at scale. Security information and event management (SIEM) and extended detection and response (XDR) are two of the most prominent solutions for adding visibility to attacks in progress and shortening their timelines. These approaches share many common ground, but there are clear distinctions and cases where specifically using one or the other—or both—is best.
From detection to recovery: Exploring how MDR and BCDR work together

Oct 18, 2024 | connectwise.com | Jim Peterson

Managed detection and response (MDR) and business continuity and disaster recovery (BCDR) represent critical pillars of a modern cybersecurity strategy. While they may seem like opposite ends of the spectrum at first glance, these solutions are deeply intertwined and mutually reinforcing. MDR focuses on real-time threat detection and rapid incident response. BCDR ensures access to critical systems and data in the aftermath of an incident.
How Cybersecurity Services Can Help You Grow Revenue | ConnectWise

Oct 11, 2024 | connectwise.com | Jim Peterson

Small and mid-sized businesses (SMBs) are prioritizing cybersecurity now more than ever. With insider threats accounting for over 30% of breaches, SMBs face increasingly complex risks and often lack clear visibility into these threats. Despite this, many managed service providers (MSPs) only offer basic security protections. This presents a unique opportunity for MSPs like yours.
The evolution of SIEM: Adapting to modern security challenges

Oct 9, 2024 | connectwise.com | Raffael Marty

In the ever-changing cybersecurity landscape, the role of security information and event management (SIEM) has evolved significantly. From the early days of basic log collection to the complex, multi-faceted solutions of today, the journey of SIEM reflects the continuous adaptation required to defend against emerging threats.