F&I and Showroom

National, Trade/B2B

English

Magazine

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Global

#3839417

United States

#1148917

Vehicles/Vehicles

#15730

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Articles

A Timely Math Lesson

Jan 9, 2025 | fi-magazine.com | Hannah Mitchell

Math was always my weakest subject in school, and I studiously avoided the more advanced courses as much as possible. Though I did take statistics in college, I remember nothing from the class, at least not consciously. My career as a writer and editor has ironically forced me to get better at my everyday use of numbers to make sense of data and communicate it to readers.
Value of EV Tax Credits, on the Chopping Block, Quantified

Dec 3, 2024 | fi-magazine.com | Hannah Mitchell

It’s been clear that federal tax credits for electric-vehicle purchases and leases have played a big role in EV transactions. Newly released research shows just how much. Essentially half of mass-market EV consumers, or 49%, indicated in a J.D. Power survey that a combination of tax credits and incentives drove their vehicle choice.
Industry Challenges to the CARS Rule

Sep 9, 2024 | fi-magazine.com | Ronnie Wendt

There are two sides to every story, and such is the case with the Federal Trade Commission's Combating Auto Retail Scams, or CARS, program, which originally would’ve taken effect on July 30. Though the agency has stayed the rule while auto industry trade groups contest it in court, compliance experts say it’s wise that dealers don’t wait for the outcome but prepare for its enactment now.
How Streamlined Service Satisfies Customers

Sep 5, 2024 | fi-magazine.com | Ronnie Wendt

A healthy and thriving service department is like a sturdy backbone supporting a dealership, particularly during economically challenging times. When car sales are weak, a strong service department maintains customer loyalty and keeps profits strong. Though important, service can be an area that consistently leaves customers wanting, says Cory Coler, a member of the fixed-operations product planning team at Reynolds and Reynolds. Coler has a unique perspective on service department challenges.
Maximizing Revenue Potential

Aug 20, 2024 | fi-magazine.com | Tim Blochowiak

In today’s constantly evolving automotive industry, dealerships face the challenge of maximizing revenue amidst fluctuating market conditions and consumer preferences. Particularly in this time of economic uncertainty, it’s paramount for auto retailers to explore revenue channels that can bolster their financial bottom lines. That’s why leading dealers have embraced a number of opportunities to expand their F&I and wealth-building program options as a strategic investment for their businesses.
Take Steps to Combat Cybercrime

Aug 12, 2024 | fi-magazine.com | Ronnie Wendt

CDK Global, a software company that caters to U.S. car dealerships, recently garnered attention as the victim of cybercrime. News reports indicate the company was targeted by a cyberattack and allegedly paid $25 million to regain control of its data—a nightmare for any company. Thousands of auto dealerships relying on CDK's software faced major disruptions after the ransomware attack affecting their scheduling, sales and orders.
Cracks in the FTC CARS Rule Armor

Jun 12, 2024 | fi-magazine.com | Ronnie Wendt

There are two sides to every story, and such is the case with the Federal Trade Commission's Combating Auto Retail Scams, or CARS. The FTC says the regulation would eliminate confusion and inconvenience in the car-buying process and won’t cost dealers a thing, but the automotive industry casts a different light on the regulation.
How to Adopt a One-Person Sales Model

Apr 10, 2024 | fi-magazine.com | Ronnie Wendt

As general manager of Schomp Subaru of Aurora, TJ Joyce oversees a unique operation, one where customers are promised One Price, One Person, One Hour. The promise eliminates haggling over price at the Colorado dealership. It also nixes multiple people working with a single customer. Instead, customers are paired with a client adviser who stays with them throughout the sale process. Once a customer decides to buy, it means their paperwork and car are ready within an hour.
Get Focused on Right-to-Repair

Mar 18, 2024 | fi-magazine.com | Ronnie Wendt

In recent years, automotive industry stakeholders have navigated a changing industry as state and federal government bodies introduce and enact regulations that promise to overhaul and impede the auto manufacturing space. The regulations, collectively known as right-to-repair laws, are positioned as a simpler and more cost-effective approach to empowering consumers to maintain and repair their vehicles.
Dealer’s Teamwork Acumen Puts Store in Good Stead

Mar 14, 2024 | fi-magazine.com | Ronnie Wendt

For many people, a summer job is a fleeting experience lacking career prospects. Yet for Jessica Stahl, summers spent parking and washing cars at the family auto dealership became a catalyst that propelled her into the automotive industry as a professional and kept her there until she owned her own dealership. “I started there at 16,” she says. “I did a little bit of everything.