KMWorld Magazine

KMWorld stands out as a top publisher, organizer of conferences, and provider of information in the fields of knowledge management, content management, and document management. We keep our audience of over 40,000 subscribers updated on the essential elements, processes, and success stories that can enhance business performance. With insights from some of the industry's best writers and analysts, KMWorld also features a variety of specialized publications. These include the KMWorld Best Practices White Papers series, which offers valuable educational content from leading solution providers without the clutter of marketing; and the KMWorld Buyer's Guide, a helpful print and digital resource designed to streamline your search for vendors or identify sources for knowledge management tools.

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HubSpot debuts new connector for ChatGPT, fusing data context and powerful research with ease

2 days ago | kmworld.com | Sydney Blanchard

HubSpot, the provider of the customer platform built on an AI-powered Smart CRM to help millions of scaling organizations grow better, is announcing that it is the first CRM to launch a deep research connector with ChatGPT. With this connector, HubSpot bridges the gap between its CRM platform and its customers already using ChatGPT, merging powerful research and analysis with customer data and context for actionable business insights.
Observe.AI delivers meaningful, granular insights to raw customer interactions

2 days ago | kmworld.com | Sydney Blanchard

Observe.AI, the leading AI platform for contact centers, is announcing an update to GenAI Insights, the company’s voice of customer (VoC) offering that transforms raw interactions into actionable insights. The latest iteration of the solution focuses on enriching existing implementations with deeper insights, all while centering ease of use and no-code strategies.
Thomson Reuters Launches Agentic Intelligence Within Platform for Accounting Professionals

3 days ago | kmworld.com | Stephanie Simone

Thomson Reuters, a global content and technology company, is introducing agentic AI systems within its offerings, beginning with the launch of CoCounsel for tax, audit, and accounting professionals. According to the company, Thomson Reuters agents are refined by legal and tax, audit, and accounting experts to reason in alignment with professional standards and best practices, while ensuring that human expertise remains in the loop to guide judgment, validate outputs, and make final decisions.
Fisent Technologies secures $2M in funding round to boost GenAI process automation solutions

4 days ago | kmworld.com | Stephanie Simone

Fisent Technologies, a pioneer in Applied GenAI Process Automation, announced it extended its seed round, bringing its total investment to date to $2 million, enabling the company to expand its team and further advance the capabilities of its BizAI platform. Cloudberry Pioneer Investments (Cloudberry), a Luxembourg-based investment firm, joins existing investors, including Pega, Sand Dollar Capital, and other prominent entrepreneurs, to fuel the company’s continued growth.
Veritext Legal Solutions introduces Smart Summaries on Demand for AI-generated legal summaries

5 days ago | kmworld.com | Stephanie Simone

Veritext Legal Solutions, a leader in technology-enabled court reporting services and litigation support solutions, is introducing Smart Summaries on Demand, the newest addition to the Smart Summary suite of services that allows MyVeritext users to simply upload any ASCII file and request an AI-generated smart summary.
Context secures $11M in funding to create an AI-native office suite

1 week ago | kmworld.com | Stephanie Simone

Context, provider of the “first true AI-native” office suite, announced an $11 million seed round at a $70 million valuation, enabling the company to revolutionize knowledge work ahead of its public launch in June. The funding round was led by Lux Capital, with participation from Qualcomm Ventures, General Catalyst, and others.
Merlin creates GenAI Services Division for legal and investigation teams

1 week ago | kmworld.com | Stephanie Simone

Merlin Search Technologies, a leader in AI-powered legal technology, is launching its GenAI Services Division, creating a dedicated service offering that applies advanced generative AI technology to legal discovery and investigations. The new division provides standalone, AI-powered services that enhance document processing and analysis for any legal or investigation team—regardless of their current technology stack.
Morae acquires Gimmal to expand solutions for law firms and law departments

1 week ago | kmworld.com | Stephanie Simone

Morae Global Corporation (Morae), a global leader of providing law firms, legal departments, and compliance executives with solutions, is acquiring Gimmal, a leading end-to-end information governance (IG) software platform for managing the lifecycle of physical and digital records.
Nutrientâ€™s massive update brings intelligence, visibility, and control to document automation

1 week ago | kmworld.com | Sydney Blanchard

Nutrient, the leading platform for document processing and workflow automation, is unveiling a series of updates to its Workflow Automation Platform and low-code integration solutions centered around securing, scaling, and automating document-heavy workflows for fast paced, compliance-focused enterprises. These updates infuse intelligence into document workflows to not only fix current productivity challenges, but upgrade the space entirely, according to Nutrient.
Jasper powers deeper, more impactful marketing with release of Audiences

1 week ago | kmworld.com | Stephanie Simone

Jasper, a leading AI marketing platform, is releasing Audiences, a powerful expansion of its proprietary AI context layer Jasper IQ, enabling marketers to deliver the right message to the right segment in the right voice. Paired with Jasper's Brand Voice capabilities, the platform accelerates the creation of more relevant, high-performing campaigns at enterprise scale.