Merchant Fraud Journal

Merchant Fraud Journal is a neutral and independent platform focused on helping online sellers minimize the effects of eCommerce fraud on their operations. The main goal is to dismantle the barriers that separate merchants’ internal fraud prevention strategies by uniting industry experts to exchange insights and experiences with each other.

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Israel’s Most Promising Anti-Fraud Startups

Jun 25, 2024 | merchantfraudjournal.com | Ronen Shnidman |Bradley Chalupski

Israel is a significant development center for technology that combats fraud and financial crime. Below are seven of the most promising anti-fraud Israeli startups of 2024. Expect to hear more about them in the future. Chargeflow was founded in 2021 by Israeli-American entrepreneurs Ariel Chen and his brother Avia Chen, who had previously assembled the team that founded Babe Cosmetics. They had a successful enterprise but a massive chargeback issue that resulted in the birth of Chargeflow.
Apple Buy Now Pay Later Services Shut Down

Jun 17, 2024 | merchantfraudjournal.com | Bradley Chalupski

Apple announced it is shutting down its Buy Now Pay Later (BNPL) service. The announcement was made via a statement to the popular 9to5Mac website. In the statment, Apple states the reason for the shutdown is a desire to focus on financing products delivered through credit and debit cards, as well as other lenders. Starting later this year, users across the globe will be able to access installment loans offered through credit and debit cards, as well as lenders, when checking out with Apple Pay.
New Podcast: Generative AI in the ecommerce fraud space

Jun 7, 2024 | merchantfraudjournal.com | Bradley Chalupski
Identity Crisis: Exposing the Fragility of Online Trust

May 29, 2024 | merchantfraudjournal.com | Bradley Chalupski

As the world continues its march toward digitalization and people spend increasing amounts of time online, the importance of robust ID verification mechanisms cannot be overstated. Two recent trends have accelerated this urgency: the proliferation of misinformation about prominent political figures and global conflicts, and the introduction of new legislation aimed at enhancing online safety.
LexisNexis Risk Solutions Cybercrime Report Reveals 19% Annual Increase in Global Human-Initiated Digital Attack Rate

May 22, 2024 | merchantfraudjournal.com | Bradley Chalupski

Volume of human-initiated attacks surged by 40%, while automated bot attacks increased by 2%. Cybercriminals are utilizing remote scam centers based in Southeast Asia to launch attacks on consumers globally. Third-party account takeover is the most common fraud classification reported by clients (29% of all classifications).
Navigating the Crossroads: Key Trends to Watch in Fuel, Fraud, And Payments for the Remainder of 2024.

May 21, 2024 | merchantfraudjournal.com | Bradley Chalupski

The rest of 2024 promises a dynamic and challenging environment within the interconnected world of fuel, fraud, and payments. Sustainability concerns are reshaping the fuel landscape, with electric vehicles (EVs) taking centre stage and demanding eco-friendly solutions. This surge in EVs necessitates the development of more unmanned charging stations, which in turn attracts opportunistic fraudsters who exploit vulnerabilities in data collection methods and security protocols.
Navigating the Chargeback Recovery Process

Mar 22, 2024 | merchantfraudjournal.com | Bradley Chalupski

⁤Dealing with chargebacks can be a tough part of doing business for many retailers, especially when they’re caused by fraud, mistakes on the merchant’s part, or, sometimes, unfounded accusations. ⁤⁤While the first two scenarios can offer valuable lessons, it’s the unfounded accusations that test the integrity of the chargeback process. ⁤⁤When these unfortunate situations arise, merchants have a chance to turn things around if they can put forward a strong, evidence-based argument.
What Is a Chargeback: A Primer for Merchants

Mar 20, 2024 | merchantfraudjournal.com | Bradley Chalupski

A chargeback is when a customer makes an online purchase with their credit card and then requests a chargeback from the issuing bank after receiving the purchased product or service. Below is a guide that will share the essential things merchants need to know to understand the different types of chargebacks, their effects, and prevention strategies. What is a chargeback? A chargeback is a process that allows credit cardholders to dispute a transaction and secure a refund for their purchase.
Types of Return Fraud and Prevention Strategies

Feb 29, 2024 | merchantfraudjournal.com | Bradley Chalupski

Return fraud is a significant challenge for retailers, costing the industry billions of dollars annually. It occurs when individuals exploit return policies to obtain money or goods dishonestly. Understanding the various types of return fraud and implementing effective prevention strategies is crucial for businesses to protect their bottom line. Below are some common forms of return fraud and an explanation of the best practices for preventing it.
Mastering Chargeback Reversals: A Comprehensive Guide

Feb 28, 2024 | merchantfraudjournal.com | Bradley Chalupski

Chargeback reversals are a significant concern for businesses of all sizes. Originally designed as a consumer protection mechanism against fraudulent transactions, chargebacks are also abused by fraudsters, leading to lost revenue, damaged reputations, and operational headaches for businesses. However, chargeback reversals can refund the money lost from a fraudulent chargeback. And with the right approach, it’s possible to successfully contest and reverse chargebacks.