Noobpreneur

1 week ago | noobpreneur.com | Ivan Widjaya

Table of ContentsToggleThe “Unsexy” Parts of Business Are UnderratedOperations has a branding problem. To most small business owners, “ops” sounds like paperwork, logistics, spreadsheets, and slow-moving systems. It’s the part of the business you have to deal with — not the part you want to talk about. But what if that’s completely wrong? What if your operations — the back office systems, workflows, and internal playbooks — were your greatest lever for growth?

2 weeks ago | noobpreneur.com | Ivan Widjaya

The manner in which we pay has changed exponentially over the last few years. From waiting in long lines with cash to paying with a tap, contactless payments have revolutionised the retail experience. Credit cards, however, have led the charge in this revolution, leveraging technology to provide increased speed, convenience, and security. Consequently, more individuals than ever before are opting to credit card apply online, attracted by the changing advantages of contemporary payment systems.

2 weeks ago | noobpreneur.com | Ivan Widjaya

Running a business today is both easier and harder than ever before. On one hand, digital tools have eliminated countless barriers to entry. On the other hand, founders are drowning in to-do lists, manual processes, and the constant juggling act of emails, sales, client follow-ups, and logistics. The modern entrepreneur wears dozens of hats, and every minute spent on low-leverage, repetitive tasks is a minute not spent growing the business. Fortunately, automation can fix this.

2 weeks ago | noobpreneur.com | Ivan Widjaya

Table of ContentsToggleWhat is customer service? Customer service is the assistance and support a company offers to its customers before, during, and after a purchase. It is a vital component of the overall customer experience, aimed at ensuring customer satisfaction, resolving concerns, answering questions, and maintaining trust in the brand. At its core, customer service is about recognizing and addressing customer needs, ensuring they feel heard, valued, and supported.

2 weeks ago | noobpreneur.com | Ivan Widjaya

Table of ContentsToggle“AI Is for the Young” — Or Is It? If you’re a small business owner in your 40s, 50s, or 60s, chances are you’ve had this thought:“Is it too late for me to learn AI?”It’s easy to feel like AI is a young person’s game — dominated by tech bros, developers, and Gen Z prodigies with VR headsets. But here’s the truth:Artificial Intelligence isn’t just the future of tech. It’s the future of every business. And more importantly: you’re not too old.