SmarterMSP

Barracuda MSP offers comprehensive security and data protection solutions tailored to assist Managed Service Providers (MSPs) in safeguarding essential business data.

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Articles

MSPs: Building resilience in the midst of uncertainty

1 week ago | smartermsp.com | Mike Vizard

Regardless of how business and IT leaders view tariffs as economic policy, one certainty is that nearly every organization, including managed service providers (MSPs), will be affected. Many MSPs and the organizations employing them are already scrambling to purchase everything from smartphones to servers before potential price hikes take effect. Additionally, many will reassess their IT strategies.
The do's and don'ts for MSPs

1 week ago | smartermsp.com | Clive Longbottom

There is a big problem when discussing artificial intelligence (AI) with a prospect or customer. With AI, and positioning AI, being a relatively new market with a broad coverage, navigating AI positioning without knowing a person’s level of knowledge can be tricky. To make matters worse, MSP’s own sales and marketing teams may lack sufficient knowledge of AI. If we just start at the very basic level, is there a difference between machine learning, deep learning (DL), and AI?
Tip Tuesday: Simplify payroll for your MSP business

1 week ago | smartermsp.com | Devin Partida

Delivering efficiency and error reduction to your clients is key for managed service providers (MSPs) to remain competitive. At the same time, it can be challenging to maintain the same standards in your internal workflows. Payroll, in particular, is a common obstacle. In this month’s edition of Tip Tuesday, we will share valuable strategies to help you navigate and overcome these challenges.
Survey: Cloud spending exceeding budgets

2 weeks ago | smartermsp.com | Mike Vizard

A survey of 300 CIOs in the U.S. working for organizations with over 500 employees finds 83 percent are on average spending 30 percent more on cloud infrastructure and applications than what their organization initially budgeted for, even as spending levels continue to increase. Conducted by Azul, a provider of a platform for running Java applications, the survey suggests that CIOs are less concerned about total costs and more focused on maximizing their investments.
It's everyone's responsibility

2 weeks ago | smartermsp.com | Kevin Williams

The about e-waste:A record 62 million tons of e-waste were produced in 2022, up 82 percent from 2010. This number is on track to rise another 32 percent, to 82 million tons by 2030. Billions of dollars worth of strategically valuable resources squandered, dumped. Just 1 percent of rare earth element demand is met by e-waste recycling.
Threat Spotlight: The good, the bad, and the ‘gray bots’

2 weeks ago | smartermsp.com | Rahul Gupta

This edition of the Threat Spotlight focuses on the ‘gray bots’. Bots are automated software programs designed to carry out online activities at scale. There are good bots — such as search engine crawler bots, SEO bots, and customer service bots — and bad bots, designed for malicious or harmful online activities like breaching accounts to steal personal data or commit fraud.
Cybersecurity Threat Advisory: Exploited Cisco backdoor flaw

2 weeks ago | smartermsp.com | Vincent Yu

CVE-2024-20439 is a critical authentication bypass vulnerability in Cisco’s Smart Licensing Utility (CSLU). Attackers exploit this backdoor to gain unauthorized administrative access to vulnerable systems. The vulnerability affects specific versions of the standalone CSLU software, which is used to manage licensing for Cisco products. Review the details of this Cybersecurity Threat Advisory to stay safe from this critical vulnerability.
The SOC case files: RansomHub exploits FortiGate bug in attack blocked by XDR

3 weeks ago | smartermsp.com | Eric Russo

Barracuda’s Managed XDR team recently contained a determined and complex attack by a ransomware gang. The attackers had been trying to find a way into a manufacturing company’s network since December 2024 and finally succeeded by exploiting an exposed firewall vulnerability. Learn the details in this edition of the SOC case files. The attackers first attempted to gain access through a brute-force attack in December 2024, but they were detected by Barracuda Managed XDR.
Staying Ahead cybersecurity risks stemming from global events

3 weeks ago | smartermsp.com | Kevin Williams

News events can often serve as a gateway for hackers. Disasters or wars provide cybercriminals with immediate opportunities for phishing attacks, while political unrest opens doors for exploitation and financial gain. Even seemingly positive news can pose cybersecurity risks. For example, cybercriminals may exploit public excitement over a sports team’s victory or a national achievement, such as a successful spacewalk, to target unsuspecting individuals.
Survey: MSPs taking on larger cloud role

3 weeks ago | smartermsp.com | Mike Vizard

A global survey of over 750 technical professionals and executive leaders finds that 60 percent are using managed service providers (MSPs) to handle some (29 percent) or more of their public cloud management, and 18 percent report they expect to increase their reliance on MSPs. Conducted by Flexera, a provider of tools for managing spending on cloud services, the survey also notes there has been a sharp increase in the number of small-to-medium businesses (SMBs) relying on MSPs to help manage...