Uswitch

1 week ago | uswitch.com | Ben Gallizzi

The government has revealed that the number of homes eligible for the Warm Home Discount this winter will be doubled for the 2025-26 winter. The Warm Home Discount gives customers £150 off their energy bills and was previously only available to those with the Guarantee Credit element of Pension Credit or those on another means-tested benefit in a home with a high energy score. Now, though, it will be made eligible to anyone on a means-tested benefit regardless of their living situation.

1 week ago | uswitch.com | Ben Gallizzi

Households across the UK are feeling more positive about their energy suppliers in 2025, with satisfaction around value for money jumping by 10% in the last year, according to a new survey of 15,000 customers from Uswitch.com as part of its 2025 Energy Awards. Octopus Energy topped the charts for Overall Customer Satisfaction and Customer Service, and shared the Value for Money award with Utility Warehouse.

2 weeks ago | uswitch.com | Ben Gallizzi

The government has officially announced a U-turn on its controversial scrapping of the Winter Fuel Payment for millions of UK pensioners. Its policy had limited the payment of £200 (or £300 for households with someone over 80) to all but the poorest pensioners, with the number of eligible people dropping by about 10 million. The move was widely criticised and had been identified as one of the main reasons for a collapse in public support over the past few months.

3 weeks ago | uswitch.com | Ben Gallizzi

Homes with meters that still use RTS could be left with electricity that can’t be turned on or off, but in many cases they’re waiting for suppliers to reach them in order to replace them with more modern meters. RTS was introduced in the 1980s and is only now being retired because it can’t be properly maintained. It’s a multi-rate meter that enables customers to get cheaper night-time rates for their electricity when it’s used for heating and hot water.

1 month ago | uswitch.com | Ben Gallizzi

Ofgem has today announced that the energy price cap for July 2025 will be set at £1,720 per year for average usage households paying by Direct Debit. This is a significant drop of 7% and will be welcome news for customers on standard variable tariffs who are affected by the price cap rising and falling.