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Jul 1, 2024 | 
contactcenterworld.com | A Leading BPO
Share this page with your contacts and let them know you visit ContactCenterWorld.com I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide SHARE [HIDE] MEMBER Alanoud Alaswad Passenger Experience Specialists MEMBER Marilyn Christine Division Head of Integrated Customer Services MEMBER Luis Bogalho Customer Experience Coordenator #contactcenterworld, @Genesys Genesys(R), a global cloud provider in AI-powered...
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Jun 28, 2024 | 
contactcenterworld.com | A Leading BPO
2024 Buyers Guide Telecoms1.) CloudonixCloudonix’s smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Cloudonix add Cloud capabilities to your existing on premise Call Center enabling your agents to work from anywhere in the world. Security, Privacy and more – rapidly deployed and cost effective without replacing your existing systems or retraining your team.
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Jun 28, 2024 | 
contactcenterworld.com | A Leading BPO
Share this page with your contacts and let them know you visit ContactCenterWorld.comI am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide SHARE[HIDE]MEMBERAli OzenDijital Customer Acquisition Senior ManagerMEMBERThamer NooriDirector of Industrial Security and Safety Dept.
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Jun 28, 2024 | 
contactcenterworld.com | A Leading BPO
#contactcenterworld, @NICELtd, @IDCHoboken, NJ, USA, June 26, 2024 - NICE (Nasdaq: NICE) announced that it has been named a Leader in IDC MarketScape: Worldwide Contact Center as a Service Applications Software 2024 Vendor Assessment (June 2024) report. Mary Wardley, IDC, said, "Consider NICE when you are looking for a complete platform offering inclusive of analytics, AI, and automation.
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Jun 27, 2024 | 
contactcenterworld.com | A Leading BPO
2024 Buyers Guide Dialer Solutions1.) Call Center StudioCall Center StudioCall Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting.
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Jun 27, 2024 | 
contactcenterworld.com | A Leading BPO
#contactcenterworld Tirana, Albania, June 26, 2024 - The Public Prosecutor's Office at the Court of Milan and the Special Prosecutor's Office against Corruption and Organized Crime, including the participation of the Postal Police and the Milan Cyber Security Service, the International and Police Cooperation Service - the Office of the Security Expert in Albania, together with The National Bureau of Investigation (BKH), the Department of the Criminal Police - the Directorate of Investigation...
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Jun 27, 2024 | 
contactcenterworld.com | A Leading BPO
2024 Buyers Guide Business Continuity1.) EckohCallGuard RemoteA flexible way to take secure, PCI DSS compliant payments from home or remote locations. It’s quick to deploy needs no changes to processes or systems. CallGuard Remote prevents agents from seeing, hearing or recording card details so, the agent, their screen, and any call recordings are removed from the scope of PCI DSS.
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Jun 27, 2024 | 
contactcenterworld.com | A Leading BPO
#contactcenterworld, @wealthboxProvidence, RI, USA, June 26, 2024 - Wealthbox, a CRM software for financial advisors, announces a new firmwide CRM agreement with Professional Wealth Advisors, an independent wealth management firm with locations in Illinois, Kentucky, and Wisconsin. Professional Wealth Advisors recognizes the importance of an enterprise-grade CRM solution that aligns seamlessly with the firm's needs.
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Jun 27, 2024 | 
contactcenterworld.com | A Leading BPO
2024 Buyers Guide Headsets1.) All Ears LtdFreemate headsets, and sanitary solutions for headsetsFreemate headsets available, corded and wireless for telephony and USB. 3 year warranty compatible with all model phones. We supply accessories from downleads, USB leads, ear cushions, leatherettes and we service call centre headsets, these are sanitised and repaired or serviced as required.
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Jun 27, 2024 | 
contactcenterworld.com | A Leading BPO
#contactcenterworldMohali, India, June 26, 2024 - Just a month after Mohali police busted two fake call centres with the arrest of 155 employees, another illegal unit has been unearthed in the city. Mohali police have arrested 37 employees of the call centre, operating from Phase 8B, Industrial Area. As was the case with two other centres, this centre too was involved in scamming foreign nationals.
