Ahn Sun-je

4 days ago | pulse.mk.co.kr | Ahn Sun-je |Han Yubin

At South Korean mobile carrier LG Uplus Corp.’s R&D center in Daejeon, 411 set-top boxes undergo continuous simulations in terminal software test rooms. They form a key part of the company’s round-the-clock efforts to improve service quality and proactively detect potential issues. Based on seven real-world user scenarios identified through customer usage data, the facility conducts around 5,000 automated tests daily ranging from channel changes to over-the-top service access.