Articles

  • Oct 16, 2024 | insidesmallbusiness.com.au | Alan Manly

    We’ve all seen those charts featuring a row of bright yellow smiley faces, ranging from beamingly happy to neutral and then sad. Customer satisfaction is often measured this way. But one risk of using customer satisfaction surveys is that the questions may be tuned to produce results that support whatever trend or initiative the company is currently focused on. Sometimes, these initiatives are noble but difficult to deliver effectively.

  • Sep 9, 2024 | insidesmallbusiness.com.au | Alan Manly

    Starting a business can feel like a leap into the unknown. You’re filled with enthusiasm and hope, eager to bring your idea to life. However, as I’ve learned over several decades of entrepreneurship, there are many pitfalls along the way. As Vernon Sanders Law wisely observed, “Experience is a hard teacher because she gives the test first, the lesson afterwards.” Fortunately, I never made the same one twice.

  • Aug 26, 2024 | dynamicbusiness.com | Alan Manly

    “Find a job you enjoy doing, and you will never have to work a day in your life,” Mark Twain famously remarked. Yet, many people find themselves trapped in jobs that feel more like a “day prison” than a fulfilling career. They suffer from a lack of pride in their organisation, minimal appreciation, an absence of challenges, and an unwillingness to go beyond basic requirements.

  • Aug 26, 2024 | startupdaily.net | Anne-Marie Ellis |Timothy Koskie |Simon Thomsen |Alan Manly

    Let that sink in!As a long time senior policy adviser, advocate and mentor to many diverse female founders, I know the Government has missed something critical – how are we going to boost female founders, who receive only 11% of all venture funding (just 7% to 100% female-founded business), while delivering more returns than male-led companies.

  • Aug 26, 2024 | startupdaily.net | Timothy Koskie |Simon Thomsen |Alan Manly |Emmanuel Josserand

    When Pavel Durov arrived in France on his private jet last Saturday, he was greeted by police who promptly arrested him. As the founder of the direct messaging platform Telegram, he was accused of facilitating the widespread crimes committed on it. The following day, a French judge extended Durov’s initial period of detention, allowing police to detain him for up to 96 hours. Telegram has rejected the allegations against Durov.

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