Articles

  • Jan 15, 2024 | arabianbusiness.com | Ali Akawi

    The key takeaway is simple: extraordinary success comes from delivering extraordinary hospitality. While great hospitality can be found in abundance, extraordinary is a much rarer beast. One of the finest examples of this rare behaviour that I have experienced was here in the UAE, at Dinner by Heston Blumenthal. At the time of making our reservation, the restaurant was informed of an allergy in our dining party.

  • Mar 28, 2023 | arabianbusiness.com | Ali Akawi

    It has become a maxim to say that time is the most precious commodity – with good reason. In the words of Harvey Mackay, “Time is free, but it’s priceless. You can’t own it, but you can use it. You can’t keep it, but you can spend it. Once you’ve lost it you can never get it back.”How we spend our time matters.