Allison Schoenthal

1 week ago | jdsupra.com | Kaitlin Betancourt |Allison Funk |Allison Schoenthal

Artificial intelligence (AI) is increasingly woven into financial services operations, transforming everything from consumer interactions through chatbots and targeted marketing to essential functions like underwriting, credit decisions, fraud detection, fair lending, and collections. Financial institutions increasingly rely on AI to analyze consumer complaints, manage customer relationships, and craft business strategies.

1 week ago | finance.einnews.com | Kaitlin Betancourt |Allison Funk |Allison Schoenthal

Artificial intelligence (AI) is increasingly woven into financial services operations, transforming everything from consumer interactions through chatbots and targeted marketing to essential functions like underwriting, credit decisions, fraud detection, fair lending, and collections. Financial institutions increasingly rely on AI to analyze consumer complaints, manage customer relationships, and craft business strategies.

Jul 17, 2023 | law360.com | Allison Schoenthal |Allison Funk |Wendy Leben

By Allison Schoenthal, Allison Funk and Wendy Leben (July 17, 2023, 5:45 PM EDT) -- Under the leadership of Director Rohit Chopra, the Consumer Financial Protection Bureau has shown that it will prioritize regulatory oversight of the financial services industry's use of automated systems and artificial intelligence technology.... Law360 is on it, so you are, too.