Andrea Williams

1 month ago | retail-assist.com | Andrea Williams |Andréa Williams

Retail Assist’s award-winning IT service desk offers flexible help desk support to keep businesses trading seamlessly. Operating 24×7, 365 days a year, we’re proud to deliver exceptional service to customers across thousands of global locations. Each year, we benchmark our help desk performance.

1 month ago | retail-assist.com | Andrea Williams |Andréa Williams

Scaling a business is no easy task, especially when technology feels like more of a hurdle than a help. With AI, automation and unified commerce evolving rapidly, retailers are under pressure to keep up while staying efficient and competitive. To break down retail’s biggest challenges and opportunities, we spoke to Kieran Bowden, Chief Commercial Officer at Retail Assist, and Gary Piper, Sales Director at Barron McCann.