
Andrew Lewer
Articles
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2 months ago |
schoolmanagementplus.com | Andrew Lewer |Luke Ramsden |Michael S Foley |Irena Barker
In our search for ever more authenticity and story-telling content, customer reviews and comments have become invaluable tools of the marketing trade. Ryanair has built an entire persona around the way it treats its customer reviews, responding in often humorous and sometimes scathingly sarcastic ways.
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