
Anna Tims
Consumer Affairs Journalist at The Guardian
Consumer affairs journalist on The Guardian. https://t.co/j3O2ZVIF5M
Articles
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1 week ago |
theguardian.com | Anna Tims
It is a very modern feeling. That sense of dangling in limbo, enduring a tinny rendition of a Simply Red song down the line, and watching the morning drift away. It was my fourth call to customer services to discover the fate of a valuable delivery that had been attempted without warning three days earlier than agreed, failed to arrive on the first rearranged date, was a no-show on the second, and had subsequently vanished off the courier’s radar.
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1 week ago |
theguardian.com | Anna Tims
EE texted to say they had processed my sim activation request, and the new sim would be active in 24 hours. I was told to contact them if I hadn’t requested this. I hadn’t, so I did so immediately. Twenty-four hours later, my mobile stopped working and money was withdrawn from my bank account. With their alien sim, the fraudster infiltrated my handset and stole details for every account I had. Passwords and logins had been changed for my finance, retail and some social media accounts.
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1 week ago |
theguardian.com | Anna Tims
I am trapped in a shared-ownership flat, which is proving impossible to sell because the fire safety engineer who surveyed the block is accused of forging fire safety certificates required by mortgage lenders. I own 45% of my home and pay rent on the remaining 55% to Metropolitan Thames Valley Housing (MTVH).
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2 weeks ago |
msn.com | Anna Tims
Microsoft Cares About Your PrivacyMicrosoft and our third-party vendors use cookies to store and access information such as unique IDs to deliver, maintain and improve our services and ads. If you agree, MSN and Microsoft Bing will personalise the content and ads that you see. You can select ‘I Accept’ to consent to these uses or click on ‘Manage preferences’ to review your options and exercise your right to object to Legitimate Interest where used.
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2 weeks ago |
theguardian.com | Anna Tims
Drivers are being caught out by hefty price rises to park their cars, as councils across England impose parking surcharges on petrol and diesel vehicles. An estimated one in five councils now add clean-air levies to parking tariffs and resident parking permits to deter polluting vehicles. East Sussex and Bath and North East Somerset councils are the latest to have introduced the system this spring, while two-thirds of London boroughs now charge vehicles according to fuel type.
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