Arlen Schweiger

1 week ago | cepro.com | Arlen Schweiger

As a business owner, how do you truly know if a customer is satisfied with your work? Unless it’s a complaint, rarely do you hear about their experiences – which is a good reason to look into the Net Promoter Score (NPS) system. Were their expectations met or exceeded? Would they call on your company again and recommend you to industry friends? Without timely, relevant customer feedback, it’s hard to determine what you’re doing right and where improvements are needed.

1 week ago | cepro.com | Arlen Schweiger

When it comes to luxury experiences, automation is no longer confined to high-end, land-bound residences, especially for coastal integrators who work on ‘smart yachts.’ For this project, Miami-based Hemag Inc., extended their expertise to the open waters by designing and installing a fully integrated URC automation system on a Crescent Custom Yacht.

2 weeks ago | cepro.com | Arlen Schweiger

I have this thing about sports teams that move to another city and keep the same nickname even if it doesn’t work well and, even worse, collegiate conference names are a joke. I may have mentioned it before in this space, but I think it’s worth repeating given the ascension of lighting in the custom integration channel. Some examples include my favorite basketball team, the Los Angeles Lakers, sticking with Minnesota’s Land of 10,000 Lakes after moving from Minneapolis.

2 weeks ago | cepro.com | Arlen Schweiger

Interested in attending or sponsoring this year’s Total Tech Summit? Scroll down this page for more information!Total Tech Summit (TTS), the annual hosted event for leading residential and commercial integrators, would not be possible if not for the fantastic industry suppliers’ sponsorships. Toward that end, the 2025 roster is already building excitement as 15 of the 16 current sponsors will bring back great familiarity with the elite event as returnees from last year’s conference in San Antonio.

2 weeks ago | cepro.com | Arlen Schweiger

CE Pro wants to know about your dedicated home theater and multipurpose media room segment so we can have more data for our annual CE Pro Home Entertainment Deep Dive, scheduled to run in our upcoming July issue. What trends have you been noticing in your home entertainment business over the past year? How did your home theater business perform last year, and what is your projected outlook for 2025? The survey is live now and can be filled out here.