Bill Detwiler
Editor, Technical Content and Ecosystem at Celonis
Editor, Technical Content & Ecosystem @Celonis; editorial leader; journalist; Life-long techie & reformed CJ professor. Views my own.
Articles
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1 week ago |
celonis.com | Bill Detwiler
What do you do when you need to align your business’s operations and strategy? For many enterprises, it’s BPM. In simple terms, BPM (or business process management) helps define how the business should run, is running – and how to improve it. BPM does this by mapping out current ‘as-is’ processes, designing ideal process models, and governing adherence to these ‘to-be’ states.
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1 month ago |
celonis.com | Bill Detwiler
Artificial Intelligence (AI) has the potential to revolutionize enterprise operations, but its effectiveness depends on the quality of the data and context it receives. Without a deep understanding of business processes, AI struggles to understand the unique way an organization runs. Celonis bridges this gap by providing AI with the critical input it needs — real-time, contextualized process intelligence — through its Process Intelligence Graph and AI-driven solutions like AgentC.
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1 month ago |
celonis.com | Bill Detwiler
In today’s enterprise, data is king—but making sense of it can be complex. Some data is neatly structured, like transaction records, while other data—such as free-text service tickets or emails—requires interpretation. But beyond structure, the real challenge is applying business logic to data efficiently. Enter the Celonis AI Annotation Builder—a no-code tool that uses GenAI to reason through data, whether structured or unstructured, and generate decisions and action recommendations.
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1 month ago |
celonis.com | Bill Detwiler
In 2024, AI wasn’t just a hot topic—it became a transformation imperative. At Celosphere ‘24, Celonis showcased how Process Intelligence is the critical foundation for enabling AI in the enterprise. AI alone isn’t enough—it needs business context, and that’s where Celonis delivers. From enabling AI agents with real-world process insights to turning unstructured data into structured intelligence, Celonis introduced game-changing AI innovations.
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1 month ago |
celonis.com | Bill Detwiler
Today, almost every enterprise is using AI. A minuscule 1% of the 1,620 business leaders we surveyed for our 2025 Process Optimization Report say their organizations aren’t yet deploying AI in any form, and 81% have come far enough in their AI journey to be using GenAI foundational models. But for AI to create real value for your business, it must first understand how the processes within that business run. In other words, it needs Process Intelligence (PI).
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"If you wow the business and the tech leadership, the business case for process mining writes itself..." Find this and other insights from Gautam Oza and Shailesh Rajpoot about Wells Fargo's process mining journey in my full write-up. https://t.co/Xy5lt29rks
“A data-savvy approach to discover process improvement opportunities.” Gautam Oza and Shailesh Rajpoot are taking the stage here at Celonis World Tour New York to share Wells Fargo’s process intelligence journey so far. #CelonisWorldTour #NewYork #ProcessMiningRoadshow https://t.co/1W9xWnhRxF
RT @Celonis: “The masterclass allowed me to bring all the technical knowledge together.” - Alisha Esteves, Roboyo Become a Celonis expert…
RT @Celonis: “Helping change-makers become game-changers.” - @bastinominacher Ten cities. One mission. This is Celonis World Tour. https…
