Bill Waid

Dec 9, 2024 | informationweek.com | Darryl Knopp |Bill Waid

A holistic customer view is at the center of future-proofed risk management for industry-leading banks. We’ve seen it power enterprise customer strategies, allowing for highly personalized customer experiences and selling opportunities. A holistic customer view can transform traditional banks’ greatest weakness (siloed data) into their greatest strength -- a competitive asset that digital foes cannot match. It sounds easy. It’s not. Here are the challenges and opportunities we see.

Nov 7, 2024 | fico.com | Bill Waid

In a time when every software provider is hyping their artificial intelligence, and the use of AI has gone from the province of data scientists to your relatives and friends, related terms might be confusing or even seem redundant. Applied intelligence fits this bill – is this just another term for AI? In fact, applied intelligence has a separate meaning, one that is very important not only to businesses but to the success of AI itself.

Oct 10, 2024 | fico.com | Bill Waid

While different forms of decision support software have been around for many years – most often as siloed, departmental applications – customer interest has reached a whole new level since we launched FICO Platform years ago. Back in 2015 companies spent $1.75 trillion worldwide on IT to improve operational efficiency and aid decision-making; that more than doubled to $3.88 trillion in 2023… and is expected to triple to $5.29 trillion by 2032, according to research firm EMR.

Sep 4, 2024 | silicon.es | Bill Waid

No es ningún secreto que se aprenda solamente en una escuela de negocios: las empresas que toman decisiones correctas, de forma rápida y consistente son las que lideran el mercado. Y si esas decisiones tienen que ver con la experiencia de uso, además, mejoran la satisfacción de sus clientes, aumentan la retención e incrementan su cuota el mercado. Pero, ¿cómo tomar decisiones más inteligentes de forma rápida? Eliminando la incertidumbre.

Aug 16, 2024 | laecuaciondigital.com | Bill Waid

Los responsables de negocio se preguntan en muchas ocasiones cuánto cuesta conseguir la transformación digital, una pregunta aceptable, pero que claramente no tiene respuesta: de la misma manera que no se puede garantizar el amor, la salud o la felicidad, tampoco se puede asegurar que una empresa haya llegado al punto idóneo de transformación digital. Se trata de un proceso metódico de mejora continua, un viaje sin destino final, aunque con señales de dirección.