Bruce Temkin
Freelance Contributor at Freelance
#HumanExperience Visionary/Speaker/Researcher & Head of @Qualtrics #XM Institute. Co-Founder of https://t.co/zhNG6W4Zrt. Views = my own.
Articles
-
1 week ago |
humanityatscale.substack.com | Bruce Temkin
Doesn’t it feel like trust is disappearing? Not in some abstract way, but in the lived reality of how people engage with leaders, organizations, and the systems around them. AI is showing up in unexpected ways—replacing services, reshaping roles, and shifting policies—often without clear communication. Public trust in government and major institutions continues to decline. Brands are being questioned, and leadership decisions are under more scrutiny than ever.
-
2 weeks ago |
humanityatscale.substack.com | Bruce Temkin
This site requires JavaScript to run correctly. Please turn on JavaScript or unblock scripts
-
3 weeks ago |
humanityatscale.substack.com | Bruce Temkin
This Thursday, I’m releasing the sixth episode of my podcast, Humanity at Scale: Redefining Leadership, and I’m more energized than ever by these conversations. In this episode, I talk with bestselling author Liz Wiseman, whose Multipliers framework challenges the old model of leadership. Instead of being the expert with all the answers, great leaders, as Liz explains, create the conditions for others to do their best thinking.
-
1 month ago |
humanityatscale.substack.com | Bruce Temkin
This site requires JavaScript to run correctly. Please turn on JavaScript or unblock scripts
-
1 month ago |
humanityatscale.substack.com | Bruce Temkin
Last week, I dropped the fourth episode of my podcast, Humanity At Scale: Redefining Leadership. It was an incredible conversation with Fred Reichheld, the creator of the Net Promoter System (NPS) and a true customer loyalty guru. One of my favorite moments was when he said, “most people do NPS horribly.” If you haven’t heard it yet, definitely check it out.
Try JournoFinder For Free
Search and contact over 1M+ journalist profiles, browse 100M+ articles, and unlock powerful PR tools.
Start Your 7-Day Free Trial →X (formerly Twitter)
- Followers
- 15K
- Tweets
- 16K
- DMs Open
- No
Doesn’t it feel like #trust is disappearing?!? This week's edition of Humanity At Scale, focuses on trust—not as a buzzword, but as a system of beliefs and behaviors that can either be built by design or eroded by default. https://t.co/nDyFKu17j8
In the latest Humanity At Scale #newsletter, I examine "The Anatomy of Trust." #Trust drives commitment, engagement, and advocacy, especially in times of change, and is built or broken by two questions: Can I rely on you? and Do you care about me? 👉https://t.co/nDyFKu17j8 https://t.co/EbHcdYe8T0
🔥 Six Bold Thinkers. Five Big Shifts. One Human-Centric Future This week's edition of the Humanity At Scale newsletter features 6 executives and thought #leaders who will get you to rethink your #leadership. Read it👉 https://t.co/pUg7tjfzH7 https://t.co/Hf1iU05OBh