Caleb Sponheim

1 month ago | nngroup.com | Megan Brown |Caleb Sponheim |Taylor Dykes

This is a follow-up to the 2024 article AI UX-Design Tools Are Not Ready for Primetime: Status Update. In April 2024, AI-powered design tools were not useful to designers. As of May 2025, their usefulness has improved, but we’re still nowhere near the AI-powered design tools we’ve been promised, nor are design professionals yet in danger of being replaced by AI.

Aug 16, 2024 | nngroup.com | Caleb Sponheim

Generative artificial intelligence (genAI) has practical applications for UX practitioners. It can accelerate research planning, crossfunctional communication, ideation, and other tasks. GenAI has also trivialized labor-intensive activities such as audio transcription. However, a dark cloud lurks over every use and implementation of genAI — can we trust it?

Jul 12, 2024 | nngroup.com | Caleb Sponheim

Artificial intelligence is a fast-moving technology that requires knowledge and understanding of many jargon terms. Use this glossary as a reference as you continue learning about genAI and its applications.

Apr 12, 2024 | nngroup.com | Caleb Sponheim |Megan Brown

AI tools won’t be replacing UX designers any time soon. Currently available LLM-based tools are not shortcutting steps in the design process just yet. Our StudyThere’s so much marketing hype around AI that it’s hard to know what tools and strategies can help UX right now. To find specific, useful ways in which practitioners integrate AI into their work, we conducted in-depth interviews in early 2024 with UX practitioners (researchers, designers, and managers).

Jan 12, 2024 | nngroup.com | Caleb Sponheim

AI tools just want to help you. In fact, artificial intelligence models want to help you so much that they will lie to you, twist their own words, and contradict themselves. What Is SycophancyA sycophant is a person who does whatever they can to win your approval, even at the cost of their ethics.