Carina Chiu

Mar 12, 2024 | mondaq.com | Robert C. Piasentin |Carina Chiu |Robbie Grant |Danielle Perris

In a recent decision of the British Columbia Civil Resolution Tribunal (the "Tribunal"), the Tribunal found Air Canada liable for certain representations made to a customer by a chatbot on Air Canada's webpage. The chatbot provided the customer with incorrect information relating to Air Canada's bereavement travel policy. As a result, the customer brought a claim against Air Canada for negligent misrepresentation.

Jun 29, 2023 | mondaq.com | Carina Chiu

Introduction In a recent decision of Kremler v Simon Fraser University, 2023 BCSC 805 dismissing an application for an interlocutory injunction, the British Columbia Supreme Court confirms the high threshold that an applicant is required to meet in relation to the merits of their claim on such an application. The Court also cautions that relief sought on a mandatory injunction is inappropriate where it would be akin to a court order for a party to "compel the running of a business".