Catalina Brinza

Jul 29, 2024 | hotelnewsresource.com | Catalina Brinza

CXP: Boosting Destinations with Cutting-Edge Technology - Image Credit Unsplash+    As the hospitality industry continues to navigate the challenges brought on by the global pandemic, it’s more important than ever for destinations to leverage the latest technology to enhance traveler experiences and drive tourism. In this article post, we will address some of the frequently asked questions about TrustYou’s Customer Experience Platform (CXP) and how it can revolutionize destination management.

Jul 2, 2024 | hotelnewsresource.com | Catalina Brinza

TrustYou, a global leader in guest feedback and reputation management solutions, is proud to announce the launch of its groundbreaking Customer Data Platform (CDP). This new AI-powered platform is designed to revolutionize how businesses in the hospitality industry leverage customer data for business intelligence, marketing, and messaging.

May 22, 2024 | 4hoteliers.com | Catalina Brinza

 SHARE THIS PAGE NEWSLETTERS CONTACT USSUBMIT CONTENTADVERTISING How Net Promoter Score Can Drive Growth and Loyalty for Your HotelBy Catalina BrinzaThursday, 23rd May 2024 Here’s how the Net Promoter Score (NPS) can help your hotel create a virtuous cycle of guest satisfaction, positive recommendations, and increased retention, ultimately driving growth and success in the highly competitive hospitality industry. Table of Contents What is Net Promoter Score?

May 9, 2024 | hotelnewsresource.com | Catalina Brinza

Choice Hotels President and CEO Patrick Pacious with Premier Legacy Award winner Bob Patel of Omaha Hotels, Inc., and Choice's Chief Development Officer David Pepper at the 68th Annual Convention.

Apr 11, 2024 | hotelnewsresource.com | Catalina Brinza

Kimpton Algarve São Rafael Atlántico Hotel rendering    IHG Hotels & Resorts (IHG) announces the signing of Kimpton Lisbon, the first Kimpton Hotels & Restaurants property in the Portuguese capital. Set to open its doors in early 2025, the boutique luxury hotel marks the second Kimpton to come to Portugal, following the signing of Kimpton Algarve São Rafael Atlántico in late 2023.