Chris Jones

4 days ago | ratchetandwrench.com | Chris Jones

Podcast: **How Your Mental Health Affects Your Business Decisions**Mental health therapist Margaret Light talks about the impact of mental health on decision-making in business and shares tips on how to bounce back from a bad decision.

Jan 16, 2025 | ratchetandwrench.com | Chris Jones

Multimedia PodcastsPodcast: Instilling a Culture of Pride in the Industry Carm Capriotto, founder of Remarkable Results Radio, talks about his declaration, “The Rise of the Mechanical and Technical Specialist.”

Nov 5, 2024 | ratchetandwrench.com | Chris Jones

Led by Todd Hertzler, VP of Sales - North America, Bosch held its inaugural Module Shop of the Year award ceremony at AAPEX on Tuesday, Nov. 5, to recognize outstanding performance and excellence among automotive service shops. The first Bosch Module Shop of the Year went to Maximilian Motorsports in Chehalis, Washington.

Oct 22, 2024 | ratchetandwrench.com | Chris Jones

Multimedia PodcastsPodcast: Why Customers Defer Jobs (and How to Fix It)Want to know the secret to closing more deferred jobs? Uwe Kleinschmidt and Frank Scandura talk about the one change you can make to fix this nagging issue.

Oct 10, 2024 | noln.net | Chris Jones

How do you show appreciation to your employees? How do you acknowledge all of the good they do both in the shop and in the community? How about celebrating birthdays, anniversaries, and personal wins? Today, we're talking to Bill Snow about how to appreciate your employees. Snow is the Vice President, Franchise Development and Operations at Rad Air Complete Care with 10 shops in Northeast Ohio. Today he shares his insights on what operators can do to make any employee feel appreciated.