Christopher Carey

London

Mobility Editor at Cities Today

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Articles

Salesforce Raises Prices as Slack Becomes the Front Line of AI Push

1 week ago | uctoday.com | Christopher Carey

Salesforce is raising prices across several flagship offerings, while elevating Slack as a central pillar of its AI-driven strategy. From August 1, the company will increase list prices by an average of six percent for its Enterprise and Unlimited editions of Sales Cloud, Service Cloud, Field Service, and select Industry Clouds. At the same time, the cost of Slack Business+ will rise from $12.50 to $15 per user per month.
What IT Leaders Need to Know Now

1 week ago | uctoday.com | Christopher Carey

Meta has finally done what the founders of WhatsApp vowed never to do: integrate ads into the messaging service. After years of speculation, the company announced this week that it is rolling out ads within WhatsApp's status feature-a stories-like format housed in the updates tab, used by over 1.5 billion people daily. And for IT leaders, especially those overseeing digital communications and data governance, this marks a critical moment.
Innovation and Trust Take Centre Stage

1 week ago | uctoday.com | Christopher Carey

IT leaders in 2025 face a complex set of challenges - from fragmented tech ecosystems and inconsistent meeting experiences to rising security, compliance, and sustainability demands. Ensuring seamless, equitable collaboration across varied workspaces requires more than just connectivity; it demands both innovation and security at the core of every solution.
Streamlining Voice for IT Teams

1 week ago | uctoday.com | Christopher Carey

Voice enablement solutions provider SIPPIO has announced a new integration with Cisco Webex, as the company aims to expand its support beyond Microsoft Teams and Zoom. The integration will allow IT teams to extend calling, messaging, and customer engagement capabilities into Webex without deploying additional infrastructure. The move is designed to support organisations looking to standardise or simplify voice services across multiple collaboration platforms.
Fireflies Gets Major Perplexity-Powered Upgrade

1 week ago | uctoday.com | Christopher Carey

Fireflies, the AI-powered meeting assistant, has introduced a new 'Talk to Fireflies' feature which allows users to ask questions and receive real-time answers during video calls via voice or chat. The update includes integration with Perplexity, bringing web search capabilities directly into live meetings.
Surviving and Thriving in Compliance-Heavy Markets with Direct Routing

1 week ago | uctoday.com | Christopher Carey

In highly regulated markets, communication service providers (CSPs) face a serious challenge: enabling Microsoft Teams telephony while meeting strict compliance requirements, especially for emergency calling. Whether you're serving enterprise customers across the U.S., Europe, or globally, ensuring precise location reporting and emergency call routing is more than a best practice, it's the law.
Lenovo Elevate Small Meeting Spaces With ThinkSmart One Pro

2 weeks ago | uctoday.com | Christopher Carey

Lenovo launched the ThinkSmart One Pro at InfoComm 2025, a new all-in-one collaboration bar for small meeting rooms and home offices. Touted as the first of its kind to run Windows 11 IoT Enterprise and powered by an embedded Intel Core i5 processor and Intel vPro1, the device consolidates compute, camera, audio, and control into a single wall-mounted unit.
Key Takeaways for IT Leaders

2 weeks ago | uctoday.com | Christopher Carey

Salesforce-owned Slack has reportedly blocked other software firms from searching for or storing Slack messages. The move, first reported by The Information, stems from updates to its terms of service, which prevent third-party applications from copying, indexing, or permanently storing Slack messages via the Slack APIs.Salesforce has framed the change as a proactive measure to strengthen customer data protection in an increasingly AI-driven environment.
Neat Showcases New Tools for Bigger Rooms, BYOD, and More

2 weeks ago | uctoday.com | Christopher Carey

Video collaboration platform Neat has unveiled a suite of upgrades that aim to make its devices more powerful, flexible, and intelligent, especially for larger spaces. The company's latest features, showcased this week at InfoComm 2025, include dual-camera room coverage, plug-and-play BYOD support, and a wave of new video calling apps available through the Neat App Hub.
What Channel Partners Need to Know

2 weeks ago | uctoday.com | Christopher Carey

AudioCodes has officially joined Microsoft's Operator Connect Partner (OCP) club, unlocking a streamlined path to Teams Phone deployments and a new opportunity for IT teams navigating the evolving voice landscape. The certification positions AudioCodes as a fully integrated PSTN service provider within the Microsoft Teams ecosystem, with the service currently live in the US and Europe.

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