Christopher Elliott
Author, Consumer Advocate and Journalist at Freelance
Author, journalist and consumer advocate. Founder of @elliottdotorg. I'm here to help. Email [email protected]
Articles
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2 days ago |
eastbaytimes.com | Christopher Elliott
Q: I was so excited when I found out the Washington Capitals would be playing the Columbus Blue Jackets at the Nationwide Arena in Columbus. I found what I thought were amazing tickets on StubHub - glass seats! I even made a screen recording of the purchase. But when I got my order confirmation, the seats were listed as Row O. Row O doesn't even exist at Nationwide Arena! It felt like a scam. I contacted StubHub right away.
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2 days ago |
eastbaytimes.com | Christopher Elliott
Q: I recently rented a car from the Enterprise location in Munich, Germany. When I returned the vehicle after several days, no one inspected it. A few days later, I received a message in my spam folder saying I had damaged the car. Enterprise claims I scratched the car during my rental. The scratch is small, barely finger-length and thin. They sent me a bill for just over $1,800.
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3 days ago |
elliott.org | Christopher Elliott
Eric Weiman rents a car from Enterprise in Germany. He is later accused of damaging the vehicle. When he disputes the charges, Enterprise threatens legal action. Can he get them to drop the claim? I recently rented a car from the Enterprise location in Munich, Germany. When I returned the vehicle after several days, no one inspected it. A few days later, I received a message in my spam folder saying I had damaged the car. Enterprise claims I scratched the car during my rental.
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3 days ago |
mckenzieriverreflectionsnewspaper.com | Christopher Elliott
I purchased a ticket from SeatGeek to a Remi Wolf concert. The listing on SeatGeek advertised Rachel Chinouriri as the opening act. I was excited to see Rachel Chinouriri perform, and that was the only reason I bought the ticket. Turns out Rachel Chinouriri had dropped out of the lineup before I bought my ticket. SeatGeek never updated its website. I contacted the company and it offered me a $20 promo credit. I appealed and SeatGeek upped it to a promo code worth 100 percent of my ticket.
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3 days ago |
mckenzieriverreflectionsnewspaper.com | Christopher Elliott
I booked a flight from Tampa to San Diego on American Airlines. The day before my flight, I received a notification that it had been canceled due to Hurricane Milton. I requested a refund but American Airlines issued a flight credit that expires in one year. I only booked the ticket the day before, so I feel I should get a full refund. Can you help me get my $321 back? Nathan Ciurzynski, Bradenton, Fla. You should have received a full refund for your canceled flight.
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RT @TravelGuard: ✅ Packed bags ✅ Current passport ✅ Travel insurance plan See what @chriselliotts says summer travelers aren't leaving hom…
Trapped in a dizzying digital maze, one traveler fights to reclaim nearly $3,000 and their suspended @bookingcom account — but the customer service loop feels endless. https://t.co/xuOkZoBe0h #TravelNightmare #BookingScam #CustomerServiceFail #TravelTips #TravelRights
RT @andyabramson: @chriselliotts Like I said in the article, options exist to avoid the hassles.