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3 weeks ago | 
fastcompany.com | Cliff Jurkiewicz
The Great Resignation is dead and done. It’s not just the government numbers that bear this out, but an intuition that says massive waves of employees quitting their jobs may not likely happen again soon, if ever. I believe the next workforce trend to hit organizations will be driven by AI.
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2 months ago | 
builtin.com | Cliff Jurkiewicz
Image: Shutterstock / Built In It sounds innocent enough, right? Remove job candidates’ race, gender and life experiences to focus solely on skills, competencies and accomplishments. Voila! Equitable, non-biased hiring. Wrong. “Blinding” — deleting the information that makes a person unique (i.e., ethnicity, religion, sorority membership, veteran status) so a recruiter or hiring manager only sees the essentials on a resume — does not guarantee equitable outcomes.
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Dec 8, 2024 | 
techrseries.com | Cliff Jurkiewicz
Artificial intelligence has been around for decades but you’d never guess that from the tsunami of attention it has been getting lately. One news organization called 2023 “the year we played with artificial intelligence — and weren’t sure what to do about it.”If that’s the case, then 2024 was when it all came together. Businesses and people finally understood the concept of machine learning and all that it could accomplish in terms of automation and personalization.
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Dec 8, 2024 | 
techrseries.com | Cliff Jurkiewicz
Artificial intelligence has been around for decades but you’d never guess that from the tsunami of attention it has been getting lately. One news organization called 2023 “the year we played with artificial intelligence — and weren’t sure…
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Nov 6, 2024 | 
builtin.com | Cliff Jurkiewicz
Image: Shutterstock / Built In Despite strong backing from names like Elon Musk and Jane Fonda, Big Tech solidly opposed the sweeping, closely watched Safe and Secure Innovation for Frontier Artificial Intelligence Models Act. California Governor Gavin Newsom’s veto of the bill is only the beginning of the story of such a law taking hold in the state. A revised bill could very well become law the next time, bringing major implications for AI developers. What Is SB 1047?
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Feb 28, 2024 | 
builtin.com | Cliff Jurkiewicz
It’s become trendy to start the new year proclaiming what the big trends will be. The issue with many of these predictions, however, is that they’re ethereal: They can’t be measured. What good are predictions if they can’t be quantified and validated at the end of the year? Below are three major, measurable topics that will have a huge bearing on the tech scene soon, and how you can adapt to them. Besides being calculable, they also highlight personalized touch points.
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Jan 22, 2024 | 
builtin.com | Cliff Jurkiewicz
Artificial intelligence is on the minds of executives who can’t wait to jump on the bandwagon and see how the tech will boost profits, lower costs and help them leapfrog over competitors. In fact, a survey found that nearly three-quarters of chief executive officers call generative AI a top investing priority, and more than half of them say they’re actually spending more money on new technology than training current employees.
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Dec 17, 2023 | 
fastcompany.com | Cliff Jurkiewicz
By Cliff Jurkiewicz4 minute ReadThe tone and tenor surrounding artificial intelligence has largely shifted from job-stealing to job creation. The technology will indeed yield new roles, plenty in fact. The question is what kinds of jobs. One of the newest and most important positions to come out of the AI revolution will be ethicist—part gatekeeper, part philosopher.
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Dec 17, 2023 | 
fastcompany.com | Cliff Jurkiewicz
By Cliff Jurkiewicz4 minute ReadThe tone and tenor surrounding artificial intelligence has largely shifted from job-stealing to job creation. The technology will indeed yield new roles, plenty in fact. The question is what kinds of jobs. One of the newest and most important positions to come out of the AI revolution will be ethicist—part gatekeeper, part philosopher.
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Sep 20, 2023 | 
qz.com | Cliff Jurkiewicz
A Fortune 500 enterprise software company paired thousands of its customer service agents with a generative artificial intelligence tool to bolster customer connections. The results were enough to catch anyone’s attention. Not only did AI raise agents’ productivity by 14%, but AI-assisted interactions had a higher average customer loyalty rating, or Net Promoter Score, according to what researchers say may be the first study of the impact of generative AI when deployed at scale in the workplace.
