Articles

  • Oct 15, 2024 | customerthink.com | Colleen Stanley

    You know those moments when someone starts a conversation with, “I know you’re busy….” Well, that’s the leadership equivalent of your car’s check engine light flashing. It’s a subtle, but important warning sign that you might be falling short in your role as a leader. I vividly recall a week where I had not one, not two, but three conversations begin this way.

  • Aug 28, 2024 | customerthink.com | Colleen Stanley

    In this episode of the Sales Leadership Awakening podcast, Logan Eaton, Executive Vice President of Sales at National Land Realty, discusses the crucial elements of successful sales leadership. He highlights the importance of maintaining focus, harnessing passion, and practicing delayed gratification throughout the sales process. He delves into his experiences and insights on bridging the gap between knowing what to do and actually implementing those strategies.

  • Aug 21, 2024 | customerthink.com | Colleen Stanley

    In this episode of the Sales Leadership Awakening podcast, Katrina Heim, Regional Vice President of Sales at Tableau, delves into the importance of having tough conversations with team members, the power of collaboration and culture in driving success, and leveraging AI technology to enhance sales leadership. Her focus on consistency, human connection, and data-driven decision-making encapsulates the core themes of the discussion.

  • Aug 13, 2024 | customerthink.com | Colleen Stanley

    It’s easy for all of us to fall into all or nothing thinking. In this day and age, the thinking is that we must teach our teams artificial intelligence skills. That thinking is correct because AI is here to stay and the power of AI is in its’ infancy. As technology takes on a bigger role in sales and sales leadership, there will be a temptation to bypass human connections in order to keep up with the pace of change. We will be tempted to confuse efficiency with effectiveness.

  • Aug 1, 2024 | customerthink.com | Colleen Stanley |Steven Rosen

    In this episode of the Sales Leadership Awakening podcast, Steven Rosen and Colleen Stanley delve deep into the crucial subject of emotional intelligence (EI) for sales leaders. They emphasize the importance of honing essential EI skills such as emotional regulation, self-awareness, assertiveness, empathy, and delayed gratification in sales leaders to effectively lead their teams, manage their time, and navigate challenging conversations with empathy and assertiveness.

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