Courtney Nash

1 month ago | infoq.com | Courtney Nash |Shane Hastie

In this podcast Shane Hastie, Lead Editor for Culture & Methods spoke to Courtney Nash about her research on the unintended consequences of automation in software systems, the importance of learning from incidents and maintaining human expertise in complex systems.

Apr 22, 2024 | infoq.com | Courtney Nash |Daniel Bryant

In this episode, Courtney Nash, a researcher focused on system safety and failures in complex sociotechnical systems, discussed the latest edition of the VOID report. Topics covered included: incident management and the role of automation, working effectively within socio-technical systems, and the value of collecting and analyzing system metrics in the good times and the bad.

Jan 18, 2024 | infoq.com | Courtney Nash

Transcript Nash: We're going to be talking about comparing apples with Volkswagens. I have a background in cognitive neuroscience. I was fascinated by how the brain works in terms of how we learn and how we remember things. Along the way, this funny thing called the internet showed up, and I ran off to join the internet. I worked at a bunch of places. I am now at a company called Verica.

Aug 31, 2023 | infoq.com | Courtney Nash

Transcript Nash: I'm Courtney Nash. I am here to talk to you about rethinking reliability, what we can and can't learn from incident metrics. I'm an Incident Internet Librarian at Verica. I'm a researcher with a long background at a bunch of different places. I used to study the brain. I think mountain bikes are the coolest technology we've ever invented. The Verica Open Incident Database (VOID) I'm here to talk to you about this thing I made called the VOID.