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1 week ago | 
retailtechnology.co.uk | Miya Knights |Daniel Groves |Rory C. O’Connor
British luxury streetwear brand Represent has transformed its approach to customer retention since migrating its loyalty programRepresent’s new partnership with LoyaltyLion has delivered measurable impact on customer lifetime value, purchase frequency, and total revenue.
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Dec 8, 2024 | 
retailtechnology.co.uk | Daniel Groves |Miya Knights |Rory C. O’Connor
Online rug retailer Benuta has deployed a new ecommerce search and product discovery platform to personalise and enhance online shopping experiencesBenuta will also use Constructor’s AI Shopping Assistant, a conversational product discovery tool, to help shoppers better find rugs and home accessories.
With more than 20,000 items for all spaces and aesthetics, it’s critical for Benuta to make it easy for shoppers to find the right things for them.
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Aug 8, 2024 | 
retailtechnology.co.uk | Miya Knights |smarterBy Miya Knights |Daniel Groves |Rory C. O’Connor
Middlesbrough Football Club has extended its contract with Visualsoft aimed at enhancing the club's online retail presence and overall digital strategyMiddlesbrough FC, currently in the English Championship, initially sought Visualsoft’s expertise due to a perceived stagnation of their official retail website. The need for a fresh look and advanced functionality became apparent, prompting the club to partner with Visualsoft for a complete overhaul of their digital presence.
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Jun 11, 2024 | 
maddyness.com | David Johnson |Daniel Groves |Hans Westerhof |George Mathew
Brite Payments recently announced a $60M raise. Maddyness heard from Dawn Capital’s General Partner, Josh Bell and Brite’s CEO and founder Lena Hackelöer to learn what really happens in the build-up to a deal of this size and what modern day funding truly looks like. Temps de lecture : 7 minutes Could you both share your perspectives on what makes Brite Payments a standout contender in the open banking and real-time payments market?
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May 21, 2024 | 
maddyness.com | David Johnson |Daniel Groves
Decoding #e-commerce Read time: 05'12'' 22 May 2024 In the earlier history of the internet, social media and eCommerce were two distinct entities. Now, with tech giants like Meta showing a rapidly expanding influence on the global eCommerce market, the two categories are becoming more closely entwined every year.
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May 16, 2024 | 
retailtechnology.co.uk | smarterBy Miya Knights |Miya Knights |Daniel Groves
Sportswear giant Reebok has launched a custom AI fashion experience on Instagram called Reebok ImpactReebok Impact enables consumers to create AI-infused, custom digital sneakers with a photo memory by sending it via Instagram DM to @reebokimpact.
In a real-time chat, Futureverse's AI will craft a custom sneaker in the colors and style of the image. Users can choose between the iconic Reebok Pump, Classic Leather, or Club C models, and customise the digital sneaker with AI-generated art.
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May 2, 2024 | 
retailtechnology.co.uk | smarterBy Miya Knights |Miya Knights |Daniel Groves
Beauty brand Estée Lauder Companies (ELC) is expanding its global strategic relationship with Microsoft to create an AI Innovation LabLeveraging cutting-edge generative AI capabilities in Microsoft’s Azure OpenAI Service, the companies will work together to develop solutions that further empower ELC’s more than 20 prestige beauty brands as they create closer consumer connections and increase speed to market with local relevancy.
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Apr 29, 2024 | 
retailtechnology.co.uk | Daniel Groves |Walmart partners
Ikea has announced an initiative to embed AI literacy across its organisationThe retailer’s comprehensive training programs will aim to ensure that co-workers are not just prepared but empowered to lead into the new age of AI.
“Our vision is clear. It’s about enhancing the capabilities of co-workers through technology, ensuring that IKEA continues to be the place where innovation and compassion go hand in hand,” said Parag Parekh, IKEA Retail chief digital officer.
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Apr 23, 2024 | 
maddyness.com | David Johnson |Daniel Groves
Opinion #other Read time: 04'53'' 24 April 2024 Unsplash © Khara Woods The world of hospitality rarely stays still. Fuelled by shifts in customer demand and an ever-evolving world of technology, the business models for hotels, bars, restaurants, and cafes are constantly moving to keep up with the times. But how does this affect the customer experience?
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Apr 11, 2024 | 
retailtechnology.co.uk | Daniel Groves |Miya Knights |Elisa Pogliano
As the digital marketing landscape undergoes seismic shifts due to privacy updates like iOS 14 and the impending deprecation of third-party cookies, marketing consultant Elisa Pogliano examines why retailers are left grappling with the evolving challenges of attribution and analytics. Multi-touch attribution models, once relied upon for understanding consumer behaviour across various touchpoints, are increasingly compromised.
