David Anandraj

Dec 7, 2023 | thefastmode.com | David Anandraj

In a world where every beep and buzz vibration competes for our attention, one medium stands out for its efficacy: SMS. With open rates for text messages reaching 98% and response rates around 45% - compared to email's relatively modest 20% and 6% - it's no wonder businesses embrace texting with open arms. But as this powerful communication tool garners both attention and utility, it’s become critically important for businesses to stay compliant with a tapestry of regulations and safeguards.

Oct 23, 2023 | cloudtweaks.com | David Anandraj |Steve Prentice |Mark Ardito |Rich Hoyer

Texting has become a communication game-changer for businesses. Texting allows companies to communicate with customers in real time, enabling quicker decision-making, problem-solving and information dissemination. With the proliferation of smartphones, text messaging provides a means of reaching a broad and diverse audience, regardless of their location, without needing an internet connection. Texting is also inherently convenient for businesses and customers.

Jun 16, 2023 | channel969.com | David Anandraj

Each enterprise wants to supply methods to allow workers, prospects, companions, and different to attach, talk, and transact. Voice is one such channel and, like each different side of enterprise, must be factored into your enterprise continuity methods. Listed below are six issues it’s essential to find out about enterprise voice resilience in 2023 and past. 1. Voice is as essential as ever.