Don Jergler

California, Long Beach

Editor at Claims Journal

I've been a reporter/editor for 20 years, covering insurance, real estate and other business topics.

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Articles

How Westfield is Implementing AI in Claims

2 weeks ago | insurancejournal.com | Don Jergler

Identifying the needs and pain points of customers and then developing solutions to better service them and other company partners—those are the most important promises that artificial intelligence and new technologies hold for those overseeing an ongoing transformation at Westfield. Westfield is a super-regional property/casualty insurance carrier based in Ohio that’s been around since 1848.
How A Long-Lived Super-Regional Carrier is Implementing AI in Claims

3 weeks ago | claimsjournal.com | Don Jergler

This article is part of an on-going series about technological and AI-related developments and advancements in claims processes and claims departments.View Series Identifying the needs and pain points of customers and then developing solutions to better service them and other company partners—those are the most important promises that artificial intelligence and new technologies hold for those overseeing an ongoing transformation at Westfield.
State Farm Has Paid out $2.5 Billion for LA Wildfires

3 weeks ago | insurancejournal.com | Don Jergler

State Farm has reported paying out $2.5 billion for the Los Angeles wildfires in January, more than double what the carrier reported paying out weeks earlier. “As of March 28, we’ve received more than 12,300 total claims related to the fires and have paid over $2.5 billion to our customers,” State Farm said in a statement on the fires. State Farm reported more than $1 billion paid out to customers earlier in March.
Study: Economic Uncertainty Diverting Executive Attention From Sustainability

4 weeks ago | insurancejournal.com | Don Jergler

It’s the economy stupid, and it seems that a lot of executives are using their brain power on their current worries rather than on the climate concerns of tomorrow—despite those concerns materializing in the here and now. Executives are focused on meeting current economic challenges, putting intensifying environmental and climate risk concerns on the backburner, according to a study from Beazley.
US GDP Could Take a Big Hit From Climate Change by 2100, Study Shows

1 month ago | insurancejournal.com | Don Jergler

A working paper from the U.S. Congressional Budget Office recently estimated the distribution of changes in gross domestic product in the year 2100 resulting from changes in temperature. And it could be bad, really bad—or hopefully not so bad, if things go better than expected. The CBO performed a meta-analysis of the literature on the effects of climate change on GDP and combined those effects with global temperature distributions forecast for the year 2100.
Sentry Transformation Saves ‘Tens of Thousands of Hours’ with AI in Claims

2 months ago | claimsjournal.com | Don Jergler

This article is part of an on-going series about technological and AI-related developments and advancements in claims processes and claims departments.View Series It would be hard to find a better testimonial to the power of artificial intelligence than what you’ll get when you speak to people overseeing an AI and technology transformation at Sentry Insurance.
Climate Risks Again Top List of Risk Manager Worries

2 months ago | insurancejournal.com | Don Jergler

Climate risks, disruptive technology and geopolitical instability are what worry risk managers most, according to a joint survey from the Casualty Actuarial Society and the Society of Actuaries. The 18th Annual Emerging Risk Survey is an online questionnaire prompting risk managers to rank current and emerging risks. It uses four categories to measure risks: top current risk, the leading five emerging risks, overall emerging risk and emerging risk combinations.
USAA Becomes 3rd Insurer to Report $1B-Plus in Claims So Far for LA Wildfires

2 months ago | insurancejournal.com | Don Jergler

USAA has paid out more than $1 billion for the Los Angeles wildfires, making it the third insurer to report $1 billion or more in payouts for the destructive blazes that burned thousands of properties. The company, which is among the state’s top homeowners insurers, on Wednesday announced 86% of wildfire claims have received initial payments to date.
Insurance Payouts at $4 Billion and Counting for LA Wildfires

2 months ago | insurancejournal.com | Don Jergler

Preliminary data show insurance companies have paid out more than $4 billion for losses from the biggest two of the Los Angeles-area wildfires that swept
LA Wildfires by The Numbers: Insured Losses, Total Losses, Ratings, Rates

Jan 24, 2025 | claimsjournal.com | Don Jergler

The impact of the historic Los Angeles-area wildfires is being broadly examined and continually refined, with updates almost daily on insured losses, total economic losses damages, credit ratings—and lately worrying outlooks for the effect of the fires on insurance rates. Tens of thousands of properties will likely be ultimately lost when final counts come in, along with dozens of fatalities. Insured losses range from $8 billion for the two largest fires to $40 billion for all of five.