Don Longo

1 week ago | csnews.com | Don Longo

Foodservice leaders from across the convenience channel will participate in two days of education, collaboration, networking and problem-solving as they explore the ways retailers are harnessing innovation and future-forward strategies to create a competitive advantage for themselves. [Read more: What's On the Menu for 2025 Convenience Foodservice Exchange]The agenda will kick off with a team presentation led by Kwik Trip Inc.'s Vice President of Foodservice Paul Servais.

1 week ago | csnews.com | Don Longo

Here are five key strategies to help small operators stay competitive and grow in 2025:Maximize Operational Efficiency: Rising costs are a fact of life, but small operators can fight back by running leaner and smarter. Now is the time to audit expenses, cut waste and optimize inventory. Investing in back-office automation for pricing, ordering and workforce scheduling can help small retailers manage their businesses more efficiently without adding extra labor costs.

1 month ago | csnews.com | Don Longo

[Read more: Retailer Groups Urge Tariff Negotiations as Administration Signals Possible Updates]Unemployment and consumer spending also will be key indicators to watch. The administration's focus on deregulation and tax relief for businesses could drive job growth, increasing disposable income. More employed consumers with extra money in their pockets typically translate to stronger in-store sales.

1 month ago | csnews.com | Don Longo

The most difficult generation to service, he said, is the baby boomers. "While they value quality, their traditional expectations can be challenging," he explained. "C-stores often struggle to provide the 'from-scratch' or full-meal experiences they may prefer.' Boomers also may be less receptive to the rapid technological changes that drive ordering and promotion in the convenience channel today.

2 months ago | csnews.com | Don Longo

We all like to talk about having a "great culture," and some even claim to be "food-forward." But let's pause for a moment and ask: Who defines and drives that culture? Is it understood and embraced at the store level, where it matters most? Do employees feel invested in the mission, or is it merely a corporate ideal that doesn't resonate on the front lines? More importantly, do customers — especially the younger generations — perceive it the way you intend?