Douglas Randall

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Understanding User Experience to Promote the Digitalization of Cash Transfers in Ecuador

Dec 18, 2024 | blogs.worldbank.org | Douglas Randall |Luz Stella Rodriguez-Novoa |Fiorella Risso Brandon

A recent World Bank study reveals the experiences and challenges of families receiving social transfer payments in Ecuador, illustrating how to orient the financial sector towards the needs of the most vulnerable.

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