Ekaterina Mironova

Oct 11, 2024 | customerthink.com | Ekaterina Mironova

In today’s evolution of the digital era, customer expectations are developing rapidly. Costumers now demand seamless, personalized experiences that cater to their individual needs and expectations. At the forefront of this revolution is artificial intelligence (AI), machine learning, technology, which has shifted from being a futuristic concept to a business necessity, particularly in enhancing Customer Experience (CX).

Sep 19, 2024 | customerthink.com | Ekaterina Mironova

In today’s competitive business landscape, the synergy inside of Support and Customer Experience (CX) departments is critically crucial for fostering strong customer relationships, successfully organized touchpoints and ensuring organizational prosperity. Collaboration between inside the team ensures that customer interactions are handled efficiently and effectively, laying the foundation for strong relationships and driving long-term business growth in an increasingly competitive market.

Sep 2, 2024 | mdpi.com | Dmitry Ivanov |Anna Drobintseva |Valeriia R. Rodichkina |Ekaterina Mironova

All articles published by MDPI are made immediately available worldwide under an open access license. No special permission is required to reuse all or part of the article published by MDPI, including figures and tables. For articles published under an open access Creative Common CC BY license, any part of the article may be reused without permission provided that the original article is clearly cited. For more information, please refer to https://www.mdpi.com/openaccess.

Apr 9, 2024 | preprints.org | Dmitry Ivanov |Anna Drobintseva |Ekaterina Mironova |Valeriia R. Rodichkina

Preprint Article Version 1 This version is not peer-reviewed Version 1 : Received: 8 April 2024 / Approved: 9 April 2024 / Online: 9 April 2024 (11:49:25 CEST) Ivanov, D.O.; Drobintseva, A.O.; Rodichkina, V.R.; Mironova, E.S.; Zubareva, T.S.; Krylova, Y.S.; Morozkina, S.N.; Nasyrov, R.A.; Kvetnoy, I.M. Inflammaging: Expanding the Molecular Palette of Cellular Immunophenotype. Preprints 2024, 2024040644.