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2 weeks ago | 
businesstravelnews.com | Elizabeth West
Gateway cities in the US saw a mix of cost increases and decreases in Q1 2025, with New York experiencing a significant drop after holiday spikes and San Francisco emerging as the costliest city for business travel in Q1.
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2 weeks ago | 
businesstravelnews.com | Elizabeth West
BTN Looks Back
Lufthansa may have dominated the headlines, but 2015 was the starting point for something else entirely in the industry. We might actually call it the "startup" point, as the year when a machine learning and AI-powered vision planted its first seeds in the market.
Distribution, mistribution, right? Well, not exactly. But we’ve all gotten pretty good attalking about airline distribution in managed travel over the past three yearsor so.
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3 weeks ago | 
businesstravelnews.com | Elizabeth West
BTN 2025 Corporate Travel Index
Gateway cities in the United States wrapped 2024 withhistorically high hotel rates. Going into the first quarter of 2025, severalcities have seen those rates moderate, but not all. Looking at BTN’s 11 gatewaycities as a whole in Q1 2025, per diems were slightly down compared to theprior quarter. Business travelers, however, aren’t traveling to a conglomerate“average” location, and each city on the index has its own cost profile.
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1 month ago | 
businesstravelnews.com | Elizabeth West
TMCs make plans to massively invest in tech; meanwhile, a new kind of tech disrupts the industry, first by flouting policy, then by turning travel tech expectations on their head.
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1 month ago | 
businesstravelnews.com | Elizabeth West
BTN Looks Back
TMCs make plans to massively invest in tech; meanwhile, a new kind of tech disrupts the industry, first by flouting policy, then by turning travel tech expectations on their head.
This is going to be a short intro today, which is not to saythat 2014 was short on news. In fact, there was some blockbuster news for theindustry in 2014 that would have reverberations for a decade—which obviouslymeans those reverberations are still being felt by organizations today.
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1 month ago | 
businesstravelnews.com | Elizabeth West
About 18 BTN Corporate Travel 100 companies spoke to BTN last week about managing travel in a volatile economy. Their tactics apply to companies of all sizes.
Global markets have been on a roller coaster in April, as governmentsand economies reacted to the Trump Administration’s “now-you-see-them,now-you-don’t” tariff strategy that went into full effect last Wednesday butonly for about 12 hours before the White House put a 90-day pause on the table.
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1 month ago | 
businesstravelnews.com | Elizabeth West
President Donald Trump’s 90-day “pause” on some tariffs that would have gone into effect Wednesday sent Wall Street into euphoria territory, regaining much of last week’s losses. The S&P 500 spiked more than 9 percent. The Dow Jones Industrial Average ended the day up 2,962 points or more than 7 percent to close at 40,608. Travel stocks, hammered at the end of last week, surged on the news. United Airlines was up more than 26 percent. Delta Air Lines was up more than 23 percent.
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1 month ago | 
businesstravelnews.com | Elizabeth West
The Trump Administration’s move to impose tariffs on importsfrom more than 90 nations began to take effect last week, sending a shock wavethrough stock markets around the globe. It also sent a wave of uncertaintythrough the corporate travel sector, according to respondents to a BTN flashsurvey fielded April 3 to April 4, about how their companies would respond tothe market shake up in terms of expected business travel volume for 2025.
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1 month ago | 
businesstravelnews.com | Elizabeth West
The Trump Administration’s tariffs on imports from over 90 countries have caused global market shocks and uncertainty in corporate travel, with business travel spending projections being revised downwards. Economists warn of potential global recession impacts, and major sectors like airlines and hospitality are experiencing significant financial declines.
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1 month ago | 
businesstravelnews.com | Elizabeth West
BTN Looks Back
TMC value spends a year under intense scrutiny. Meanwhile, debate begins around IATA's new concept called New Distribution Capability.
If the industry in 2012 continued to claim that travel buyersweren’t that interested in program alternatives like Concur’s Open BookingInitiative, by 2013 it would become a much harder argument to make.
