Emily Bencic

Sydney

Managing Editor at Retailbiz

Editor at Appliance Retailer

Online Reporter at ConnectedWomen, where our mission is to empower women to understand, buy and use technology.

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Articles

Homegrown sustainable drinkware brand celebrates 10 years in business

Jan 23, 2025 | retailbiz.com.au | Emily Bencic

Melbourne-based sustainable and reusable drinkware brand, made by Fressko, experienced a landmark sales season driven by its Green Friday promotion in 2024 and is now looking to take the brand to new heights in 2025. As the brand celebrates its 10th anniversary, made by Fressko managing director, Sean Atme and co-founder, Lucas Ciancarelli, reflected on the journey so far, including the challenges they have faced creating a sustainable brand in today’s market, and their vision for the future.
CES 2025: TCL doubles down on home appliance offering

Jan 22, 2025 | applianceretailer.com.au | Emily Bencic

In 2025, TCL is introducing several new technologies in the refrigeration category, including the Free Built-In series, which allows customers to build their cabinetry around the refrigerator with a gap as small as 0.4mm thanks to a new hinge design. There are various configurations available including side-by-side and quad-door. At this stage, the refrigerators are expected to launch in the Australian market in the second half of 2025.
ECOVACS CEO explains ‘revolutionary’ innovation shown at CES 2025

Jan 20, 2025 | applianceretailer.com.au | Emily Bencic

At CES 2025, ECOVACS presented its latest robotic cleaning technologies including its flagship DEEBOT X8 PRO OMNI robotic vacuum with self-washing mopping technology, the GOAT robotic lawnmower and WINBOT window cleaning solutions. ECOVACS Group vice chairman and ECOVACS ROBOTICS CEO, David Qian discusses this year’s innovations. “The ECOVACS DEEBOT X8 PRO OMNI is our flagship product for 2025. The biggest innovation in this product is the OZMO Roller,” he said.
GUESS debuts first Beach Club takeover in Australia

Jan 16, 2025 | retailbiz.com.au | Emily Bencic

American fashion and lifestyle brand, GUESS Inc., has confirmed the latest destination of the global GUESS Beach Club and the first GUESS Beach Club in Australia, in partnership with the La Luna Beach Club, Main Beach in Queensland, making it Australia’s first floating beach club.
Zitcha and Marketplacer unite to revolutionise e-commerce

Jan 16, 2025 | retailbiz.com.au | Emily Bencic

Unified retail media platform, Zitcha and global leader in marketplace technology, have partnered to set a new benchmark in digital commerce. The collaboration creates an ecosystem that seamlessly integrates retail media and marketplace models, offering opportunities for retailers, advertisers, and customers. Founded in 2017, Marketplacer is a marketplace platform and dropshipping solution that allows enterprise companies to scale and grow with clients including Myer, Woolworths Group and Tesco.
Adobe: Holiday shopping season drives record US$240bn online

Jan 16, 2025 | retailbiz.com.au | Emily Bencic

Consumers spent $241.4 billion online from 1 November to 31 December 2024, an increase of 8.7% year-on-year (YoY), setting a new record for e-commerce, according to Adobe online shopping data. Mobile shopping hit a new milestone, with the majority of online transactions (54.5%) taking place through a smartphone this season (up from 51.1% in 2023); Mobile shopping was highest on Christmas Day, driving 65% of online sales (63% in 2023).
Bazaarvoice product sampling platform reaches 100,000 members

Jan 16, 2025 | retailbiz.com.au | Emily Bencic

Bazaarvoice’s product sampling platform, Influenster, has reached over 100,000 members in Australia, highlighting the app’s growing influence and demonstrating its ability to drive brand engagement and consumer trust through authentic user-generated content (UGC). Since its launch in Australia in 2021, the Influenster community has experienced organic year-on-year (YoY) growth. In the last two years to date, it grew 207% and 145% respectively.
PepsiCo opens applications for Greenhouse Accelerator Program

Jan 16, 2025 | retailbiz.com.au | Emily Bencic

The PepsiCo Greenhouse Accelerator (GHAC) program is making its return in the Asia Pacific (APAC) region for the third consecutive year.
Experts reveal key trends for retail media in 2025

Jan 15, 2025 | retailbiz.com.au | Emily Bencic

Retail media has seen a significant shift in the past few years and is set to continue to evolve at a rapid pace with the proliferation of digital media channels, AI and data. In fact, PwC estimates the retail media category in Australia will hit $2.6 billion by 2026. Leading experts discuss what the year ahead looks like as brands continue to find more innovative ways to leverage retail media and thrive in 2025.
Qualtrics leaders share their predictions for the year ahead

Jan 15, 2025 | retailbiz.com.au | Emily Bencic

2025 will be the year hype becomes reality when it comes to improving customer and employee experiences with AI, and early leaders will have a significant advantage over the competition. Over the last 12 months, bad customer and employee experiences became more costly. Around the world, businesses risk nearly $4 trillion because of bad customer experience, according to Qualtrics research.