Eric Holstein

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Articles

The Right Conferencing Tools Can Promote Meeting Equity

Jul 1, 2024 | statetechmagazine.com | Eric Holstein

Jul 01 2024 Digital Workspace State and local agencies should elevate hybrid work with video solutions. Cisco recently published the results of a hybrid work survey that found 88 percent of federal, state and local government employees are very or somewhat satisfied with hybrid work arrangements. In the survey, 86 percent of respondents said being able to work remotely was important to them in future roles.
Cloud Migration Eases the Burden of Technology Lifecycle Management

Jun 10, 2024 | statetechmagazine.com | Eric Holstein

Jun 10 2024 Cloud Local governments can expand citizen services through interoperable solutions. Cities are leaning forward and investing in technology to support citizen services, and in doing so, they are embracing digital transformation. For example, the growing availability of artificial intelligence tools has simplified tasks such as adding AI capabilities to a city’s 311 information website, delivering a means for citizens to gain answers quickly by interacting with a chatbot.
Interoperability: The Key to Streamlining Federal IT Systems

Mar 13, 2024 | cdw.com | Scott Perry |Eric Holstein

The federal government has been working with an abundance of tools and solutions to bring their IT systems up to date. They understand these tools are necessary to improve efficiency and collaboration through their IT systems and across agencies. The challenge now is how to make sure the tools can communicate with one another and achieve efficiency at every level. Interoperability throughout an organization is imperative for the success of any mission in the federal landscape.
How Federal Agencies Can Provide an Optimal Digital Experience

Feb 8, 2024 | cdw.com | Marcus Friend |Eric Holstein |Joe Lazzaro |Scott Perry

When it comes to delivering a seamless digital experience, federal agencies face many of the same demands and challenges as organizations across the private sector. Users both internal and external expect a seamless experience that provides convenience along with reliable and secure access — just like in their personal lives. However, agencies also have additional considerations when it comes to the digital experience.