Eric Johnson

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Articles

Talent in the new normal: How to manage fast-changing tech roles

Nov 29, 2024 | sdtimes.com | Eric Johnson

The post-pandemic “new normal” radically reshaped the workplace with an emphasis on flexibility, hybrid or remote working, and digital rather than face-to-face interactions. Now the dust has settled, 2024 is arguably the first full year we’ll see the impact of this recalibration and the impact AI and automation will have on how we work. But a word of warning, the introduction of AI and automation will create new pressures for CIOs being pushed to do more with less/or the same.
Talent in the new normal: How to manage fast-changing tech roles

Nov 25, 2024 | itopstimes.com | Eric Johnson

The post-pandemic “new normal” radically reshaped the workplace with an emphasis on flexibility, hybrid or remote working, and digital rather than face-to-face interactions. Now the dust has settled, 2024 is arguably the first full year we’ll see the impact of this recalibration and the impact AI and automation will have on how we work. But a word of warning, the introduction of AI and automation will create new pressures for CIOs being pushed to do more with less/or the same.
Building Digital Resiliency in a Hyper-Connected World

Oct 29, 2024 | apmdigest.com | Eric Johnson

Operational resilience is an organization's ability to predict, respond to, and prevent unplanned work to drive reliable customer experiences and protect revenue. This doesn't just apply to downtime; it also covers service degradation due to latency or other factors. But make no mistake — when things go sideways, the bottom line and the customer are impacted.
Pizza Glue and Rock Eaters: Google’s AI Overview

Jul 31, 2024 | metrosiliconvalley.com | Eric Johnson

Search for anything on Google right now, and you may find, at the top of your results page, an AI-generated paragraph that may or may not be useful or accurate, and will definitely not be authoritative information you can trust. The so-called AI Overview, branded with a tiny, twinkly logo, contains sentences mined (and reworded) from websites that relate to your query. In theory, this feature saves you the effort of clicking on a link to get the information you are looking for.
Open Doors

Jul 1, 2024 | worldwideerc.org | Eric Johnson

Eric Johnson - Jul 01 2024 | Updated Jul 01 2024 In the mobility world, technology provides more than automation, removing barriers so companies can build better programs. Note: This article originally appeared in the November 2021 issue of Mobility magazine. Interviewee titles and organizations were current at the time of writing but may have since changed.
Open Doors: How Technology Removes Barriers

Jul 1, 2024 | talenteverywhere.org | Eric Johnson

Open Doors: How Technology Removes Barriers Note: This article originally appeared in the November 2021 issue of Mobility magazine. Interviewee titles and organizations were current at the time of writing but may have since changed. The COVID-19 pandemic has provided the mobility industry with plenty of challenges—everything from the Great Resignation to changes in workplace needs and increased employee expectations.
LEADERS Interview with Eric Johnson, Chief Information Officer, PagerDuty, Inc.

May 2, 2024 | leadersmag.com | Eric Johnson

Editors’ Note Eric Johnson joined PagerDuty from SurveyMonkey where he served as CIO for the past four years At SurveyMonkey, Johnson was responsible for establishing a culture of technical excellence and business impact, and was functionally responsible for business systems, collaboration infrastructure, enterprise data and security. Previous to this, Johnson served as CIO and senior vice president at both DocuSign and Talend.
Council Post: How The Doppler Effect Can Help Us Navigate Intensity

Apr 29, 2024 | forbes.com | Eric Johnson

Eric Johnson is the Chief Executive Officer at SurveyMonkey, a global leader in online surveys and forms. Imagine you're at the train station, waiting to catch the northbound train. It's a quiet evening. You hear a horn sound in the distance, but it's the express coming from the opposite direction, not your train. You go back to scrolling through your phone. The horn sounds again, and this time you can hear the roar of the engine, the clanging of the wheels against the track.
Council Post: 2023 Was The Year Of AI Hype—2024 Is The Year Of AI Practicality

Apr 2, 2024 | forbes.com | Eric Johnson

Eric Johnson is the Chief Executive Officer at SurveyMonkey, a global leader in online surveys and forms. Artificial intelligence (AI) may be dominating the news as the latest cutting-edge innovation, but humans have been dreaming about and developing the technology for decades. The mathematical possibility of AI was first examined by famous computer science pioneer Alan Turing in his 1950 paper, Computing Machinery and Intelligence.
Where does the rise of AI put incident responders?

Feb 16, 2024 | techradar.com | Eric Johnson

GenAI could massively change industry and employment. The World Economic Forum’s Future of Jobs Report concludes: ‘While AI is being increasingly adopted by organizations worldwide, 49% of those surveyed... anticipate AI to be a catalyst for job creation, while 23% also expect it to drive job displacement.”Similarly, according to a McKinsey report, generative AI could help automate the work taking 70% of employees’ time.