Eric Taub

Dec 4, 2024 | nytimes.com | Eric Taub

In the 1980s, Ed Koch, then New York's mayor, often grabbed bemused commuters emerging from the subway, asking them a simple, surprising question: "How am I doin'?"Today, that query seems to be asked of everyone, all day long. Whether you've bought detergent or just had a colonoscopy, every store, website, health care provider, airline, credit card company, hotel and car dealership wants to know if you're satisfied, how they could improve and whether you'll recommend them.

Oct 29, 2023 | nytimes.com | Eric Taub |Julie Shaver

Perhaps nothing defines Los Angeles like the freeways: ribbons of asphalt and steel (and traffic jams) tying coast, valley and mountains together in a multilane, limited-access web. These highways were considered so essential that planners right through the center of swanky Beverly Hills. But it wasn’t always this way.

Dec 21, 2022 | nytimes.com | Eric Taub

Oct 20, 2022 | seattletimes.com | Eric Taub

Oct 19, 2022 | nytimes.com | Eric Taub