Ezgi Yahsi

Nov 28, 2023 | mdpi.com | Mehmet Aktaş |Eren Duman |Ezgi Yahsi

1. IntroductionThere is a need for decision support software that can predict the likelihood of a loan being repaid based on a customer’s behavioral data. Credit risk management is a crucial concern for any organization, regardless of the circumstances, but it holds particular significance within the banking sector. This reality becomes even more apparent during periods of financial turmoil, as financial institutions face the potential of significant losses stemming from unpaid debts [1].