Gary Hamel

Dec 28, 2023 | theatlantic.com | Gary Hamel |Michele Zanini

The U.S. government can achieve great things quickly when it has to. In November 2020, the Food and Drug Administration granted emergency-use authorization to the Pfizer-BioNTech vaccine for COVID-19. Seven days later, a competing vaccine from Moderna was approved. The rollout to the public began a few weeks later. The desperate search for a vaccine had been orchestrated by Operation Warp Speed, an initiative announced by the Trump administration that May.

Sep 26, 2023 | hbr.org | Gary Hamel |Michele Zanini

Across every industry, digital technologies have proved to be powerful tools for streamlining processes and automating workflows. In healthcare, the introduction of Electronic Health Records (EHRs) was hailed as a groundbreaking cure to the inefficiency of paper-based systems. But as many healthcare providers have now learned, digitizing a pointless or poorly designed process can make it even harder for employees to get their work done.