Gary Leff

Austin

Blogger at View From the Wing

Miles & Points, Mistake Fares, and Luxury Travel

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Articles

United Adds $69 Heitz Cellar Wine In Polaris, Illy Regenerative Coffee, And Three Meal Options In Coach This Month

3 weeks ago | viewfromthewing.com | Gary Leff

United Adds $69 Heitz Cellar Wine In Polaris, Illy Regenerative Coffee, And Three Meal Options In Coach This Month by Gary Leff on April 7, 2025 There are (7) changes to United’s food and beverage program this month.
100,000 Points, Hyatt Suites, Real Travel Protections: 13 Reasons This $95 Travel Card Is Worth It Right Now

3 weeks ago | viewfromthewing.com | Gary Leff

100,000 Points, Hyatt Suites, Real Travel Protections: 13 Reasons This $95 Travel Card Is Worth It Right Now by Gary Leff on April 6, 2025 I receive compensation for content and many links on this blog. Citibank is an advertising partner of this site, as is American Express, Chase, Barclays and Capital One.
American Airlines Blames Security — But Families Now Pay More To Prepay Checked Bags Since Fees Can’t Be Shared - View from the Wing

3 weeks ago | viewfromthewing.com | Gary Leff

American Airlines Blames Security — But Families Now Pay More To Prepay Checked Bags Since Fees Can’t Be Shared by Gary Leff on April 6, 2025 American Airlines has changed how customers prepay for checked bags. They’ve stopped pooling checked bags across all travelers on a reservation and now force each bag to be explicitly assigned (and charged) to the passenger who will check it.
A Delta One Server at LAX Handed Me a Laminated Venmo Tip Card—With the Airline’s Logo on It [Roundup] - View from the Wing

3 weeks ago | viewfromthewing.com | Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty.
Most Chase Sapphire Cardholders Don’t Know They Can Get 10% Off Amazon And 3x Points

3 weeks ago | viewfromthewing.com | Gary Leff

Most Chase Sapphire Cardholders Don’t Know They Can Get 10% Off Amazon And 3x Points by Gary Leff on April 6, 2025 I receive compensation for content and many links on this blog. Citibank is an advertising partner of this site, as is American Express, Chase, Barclays and Capital One.
American Airlines Is Cutting Airport Customer Service Hours — Right Before Summer Flight Disruptions Hit - View from the Wing

3 weeks ago | viewfromthewing.com | Gary Leff

American Airlines has been on a years-long quest to reduce staffing. They reduced the number of agents at each gate, so that domestic flights that are no more than 80% full now get a single employee. That solo staffer has to board the aircraft, perform customer service like seat changes, and watch out for passengers who are too drunk to fly or who have too many carry-on bags. They’ve automated tasks like clearing upgrades and standby passengers with a program called AgentAssist.
American Airlines Disabled Automatic Boarding Pass Printing At Kiosks—To Save $175,000 On Paper - View from the Wing

3 weeks ago | viewfromthewing.com | Gary Leff

American Airlines Disabled Automatic Boarding Pass Printing At Kiosks—To Save $175,000 On Paper by Gary Leff on April 6, 2025 American Airlines has reprogrammed their check-in kiosks so that passengers dropping off bags who have already checked in (online, or using their mobile app) won’t automatically receive printed boarding passes. The kiosk will no longer spit out a paper pass by default.
Avis Gave Him A 'Free Upgrade'—Then Sent A $2,000 Bill And Claimed He Drove 40,000 Miles In 5 Days [Roundup] - View from the Wing

3 weeks ago | viewfromthewing.com | Gary Leff

Avis Gave Him A ‘Free Upgrade’—Then Sent A $2,000 Bill And Claimed He Drove 40,000 Miles In 5 Days [Roundup] by Gary Leff on April 5, 2025 News and notes from around the interweb:Avis customer says he was charged $2,000 for the ‘free upgrade’ he was given and for insurance he declined. Avis also claims he drove 40,000 miles in four and a half days. If this were Hertz, he’d be in jail.
He Flew Cathay Pacific To JFK. That Alone Got Him Detained And Deported

3 weeks ago | viewfromthewing.com | Gary Leff

He Flew Cathay Pacific To JFK. That Alone Got Him Detained And Deported by Gary Leff on April 5, 2025 An Australian was deported from the United States simply because he flew here via Hong Kong instead of non-stop.
American Airlines Said No Planes Would Be Retired. This Week, They Quietly Sent One To The Desert Anyway—So What Changed? - View from the Wing

3 weeks ago | viewfromthewing.com | Gary Leff

American Airlines Said No Planes Would Be Retired. This Week, They Quietly Sent One To The Desert Anyway—So What Changed? by Gary Leff on April 5, 2025 American Airlines flew Airbus A319 registration N823AW from Phoenix to Roswell, New Mexico on Wednesday night to be stored.

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gary leff @garyleff

23 Apr 25

‘I'm Spending Donor Dollars, Not Taxpayer Funds’: Why AOC’s Private Jet Powers Her ‘Fight The Oligarchy’ Tour - View from the Wing https://t.co/qWN3QrhD2C

gary leff @garyleff

23 Apr 25

The @Hyatt @RioVegas is cancelling reservations from a recent mistake rate. But honestly $3 seems about right for Rio, doesn't it?

gary leff @garyleff

23 Apr 25

Rogue American Airlines Gate Agent’s Viral Carry-On Crackdown Hits Delta—Line Jumpers Now Losing Bags Everywhere - View from the Wing https://t.co/YJJTC9vTqV

Gary Leff

Articles

United Adds $69 Heitz Cellar Wine In Polaris, Illy Regenerative Coffee, And Three Meal Options In Coach This Month

100,000 Points, Hyatt Suites, Real Travel Protections: 13 Reasons This $95 Travel Card Is Worth It Right Now

American Airlines Blames Security — But Families Now Pay More To Prepay Checked Bags Since Fees Can’t Be Shared - View from the Wing

A Delta One Server at LAX Handed Me a Laminated Venmo Tip Card—With the Airline’s Logo on It [Roundup] - View from the Wing

Most Chase Sapphire Cardholders Don’t Know They Can Get 10% Off Amazon And 3x Points

American Airlines Is Cutting Airport Customer Service Hours — Right Before Summer Flight Disruptions Hit - View from the Wing

American Airlines Disabled Automatic Boarding Pass Printing At Kiosks—To Save $175,000 On Paper - View from the Wing

Avis Gave Him A 'Free Upgrade'—Then Sent A $2,000 Bill And Claimed He Drove 40,000 Miles In 5 Days [Roundup] - View from the Wing

He Flew Cathay Pacific To JFK. That Alone Got Him Detained And Deported

American Airlines Said No Planes Would Be Retired. This Week, They Quietly Sent One To The Desert Anyway—So What Changed? - View from the Wing

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Emails

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