-
Nov 14, 2024 | 
resorttrades.com | Georgi Bohrod Gordon |Lena G. Combs
Mobius Vendor Partners is celebrating its Twenty-Fifth Anniversary of business. The well-known business process design, management and performance improvement professional consulting firm, and architect of CustomerCount®, Patients-Count® and Employee Count® online feedback systems, is proud to celebrate 25 years of providing services to various vertical markets.
-
Aug 30, 2024 | 
resorttrades.com | Georgi Bohrod Gordon
Mobius VP, developer of CustomerCount®, has partnered with MosaicVoice. MosaicVoice is designed to utilize AI’s power to ensure call center agents always say and do the “right things” by providing highly accurate, automated quality assurance. The platform also analyzes, measures and reports on the “Voice of the Guest” experience on every call.
-
Aug 1, 2024 | 
resorttrades.com | Georgi Bohrod Gordon
Highgate, a leading real estate and hospitality management company, has expanded its executive leadership team at Royal Lahaina Resort & Bungalows, appointing Edward C. Braunlich as Managing Director, Yvette Kitagawa as Hotel Manager, and MaryAnn Blanchard as Director of Sales for the renowned resort. Royal Lahaina is one of Maui’s first resorts, unfolding across 27-acres of sun-kissed, tropical gardens and more than a mile of secluded white sand across the legendary Ka’anapali Beach.
-
Aug 1, 2024 | 
resorttrades.com | Georgi Bohrod Gordon
CRTA (Canadian Resort and Travel Association) is an industry association dedicated to furthering the ownership-based vacation and resort development industry, both at home and abroad. The association was founded in 1980 as “The Resort Timesharing Council of Canada” in response to the public’s demand for more information about vacation ownership. Since then, CRTA has evolved into the preeminent industry association representing all forms of Vacation Ownership in Canada.
-
Aug 1, 2024 | 
resorttrades.com | Georgi Bohrod Gordon
Gordon Gurnik is the Senior Executive Vice President and Chief Operating Officer at Hilton Grand Vacations (HGV). He has served as the Chairman of the ARDA Board since April 2024. Gordon has spent over 30 years in the timeshare industry, but he describes his career beginnings as a “happy accident.”“I was in college looking for a part-time job and saw an ad for a call center role,” Gordon said.
-
Aug 1, 2024 | 
resorttrades.com | Georgi Bohrod Gordon
When ARDA, the association representing the timeshare industry, held its annual convention this spring, everyone was very enthusiastic about “Micro sessions.” These rapid-fire presentations focused on issues within the vacation ownership industry. Selected service providers shared solutions to many of these challenges. Two of my favorite clients (well, full transparency, all my clients are my favorites) discussed the viability of repurposing a legacy resort.
-
May 23, 2024 | 
resorttrades.com | Georgi Bohrod Gordon |Judy Kenninger
Global Exchange Vacation Club (GEVC), which offers affordable and effortless vacation ownership experiences using RCI points, has received an A+ Rating with the Better Business Bureau. BBB assigns ratings from A+ (highest) to F (lowest). BBB ratings represent the BBB’s opinion of how the business is likely to interact with its customers. The BBB rating is based on information BBB is able to obtain about the business, including complaints received from the public.
-
May 6, 2024 | 
resorttrades.com | Georgi Bohrod Gordon |Kelley Ellert
Canadian Resort and Travel Association (CRTA), the industry trade association dedicated to promoting ethical practices in vacation ownership in Canada and throughout the world, is proud to announce the appointment of Warren Smith as its Chairman of the Board. He will serve in this capacity for the next 24 months. Warren Smith, a timeshare industry veteran of 25 years, is currently Executive Vice President of Living Waters Resorts in Collingwood, Ontario, Canada.
-
Apr 16, 2024 | 
resorttrades.com | Georgi Bohrod Gordon |Mike Norton |Dane Ashworth
Global Exchange Vacation Club (GEVC), which offers affordable and effortless vacation ownership experiences using RCI points, turns its eyes toward Texas with increased marketing efforts, key executive promotions and revitalized showrooms in Texas. Rick Sargent, President of GEVC and its marketing entity, RVI explains, “We celebrated our 20th anniversary this year and have taken a long look at our direction and best path for success.
-
Feb 28, 2024 | 
resorttrades.com | Georgi Bohrod Gordon
Our beloved Dottie Kavanaugh is marking a milestone. We will celebrate and honor her 100th birthday on January 26, 2024. Dottie is a beloved member of our GPR family and exemplifies our warm culture and ongoing success at San Clemente Cove and Grand Pacific Resorts . In a world where retirement is often associated with relaxation and leisure, Dottie is defying expectations. She continues to work in the timeshare industry where she started decades ago and made her mark professionally.
