Gill Charlton

2 weeks ago | telegraph.co.uk | Gill Charlton

Dear Gill,In August 2024, my husband and I took out a joint annual travel insurance policy with Saga, which cost £1,497 for European coverage. Initially, this was to go on a Saga cruise last November, but we also booked a holiday to Gran Canaria in February and another short cruise in June. My husband has various pre-existing conditions, controlled by medication, as he is in his 80s. Early last autumn he got a urinary tract infection, resolved with antibiotics.

1 month ago | telegraph.co.uk | Gill Charlton

Dear Gill,Last September we flew to Florida for a three-week holiday. Unfortunately we spent most of the time in evacuation centres as first Hurricane Helene and then hit the Gulf Coast during our stay. We were due to fly back from Tampa with British Airways on Wednesday October 9, but the airport was closed. British Airways notified us on October 7 to say our flight was cancelled and instructed us to rebook ourselves on the next available flight or claim a refund. It made no offer to rebook us.

1 month ago | telegraph.co.uk | Gill Charlton

Dear Gill,On December 1, I booked a flight from London Stansted to Barcelona Reus for a short break in June. It cost £232 return. This sum was taken from my account but I didn't receive a confirmation email. On the Ryanair portal it gave a booking reference for the flight but listed zero passengers. I contacted the airline which said it had not received payment due to a banking glitch and the money would reappear in my account within the next 10 days. This didn't happen.

1 month ago | telegraph.co.uk | Suzanne Moore |Danielle Demetriou |Amanda Hyde |Gill Charlton

Fukuoka, Japan's sixth-largest city, has a growing reputation for its cuisine, both high-end and homelyPresented in a beautiful, layered black box tied up with a ribbon, my first meal in Japan arrived in style. However, as I unfolded the trays of lovingly prepared food, it was as I suspected it might be: lots of raw fish. And, er... other stuff, some of it yellow and slimy.

1 month ago | telegraph.co.uk | Francesca Syz |Amanda Hyde |Gill Charlton |Damien Gabet

The new mega resort Crossroads may be the paradise destination's most extreme, Dubai-style offeringIt was a packed karaoke night at the Hard Rock Café. Since we'd crept in at the back, two English women had belted out Valerie and a Frenchman had crooned something romantic in his mother tongue. Then just as my husband plucked up the courage to do a number, three glamorous African-American women launched into a stadium-quality rendition of Midnight Train To Georgia.