Glen Chen

Jan 22, 2025 | mondaq.com | Melissa Bender |Helen Gugel |Glen Chen |Edward Baer

We wanted to share an important update regarding a recentdecision by the U.S. Court of Appeals for the Third Circuit thatimpacts the SEC's regulation of digital assets.

Feb 4, 2023 | producthq.org | Glen Chen

During our last post of the PMs & Metrics series, we covered the details of the conversion rate. In today’s post, we’ll be going over another important metric that PMs should be familiar with – the customer retention rate. The customer retention rate measures the proportion of customers that have continued to use your product over a period of time. There are two key phrases here to pay extra attention to – “continued to use” and “period of time.” Let’s break them down further.