Graham Fraser

5 days ago | businessandamerica.com | Graham Fraser

Graham FraserTechnology ReporterAbout 1.2m people in the UK were affected by banking outages that happened on what was pay day for many earlier this year. The details have emerged in letters from Lloyds, TSB, Nationwide and HSBC to Dame Meg Hillier, the chair of the Commons Treasury Committee, which is looking into the incident that occurred on Friday, 28 February. HSBC also revealed that customers had to wait two hours on average that day to reach its online customer service team.

6 days ago | bbc.com | Graham Fraser

Pay day banking outages hit 1.2m people, banks revealGraham FraserGetty ImagesAbout 1.2m people in the UK were affected by banking outages that happened on what was pay day for many earlier this year. The details have emerged in letters from Lloyds, TSB, Nationwide and HSBC to Dame Meg Hillier, the chair of the Commons Treasury Committee, which is looking into the incident which occurred on Friday, 28 February.

1 week ago | bbc.com | Graham Fraser

Long-distance romance and closure from husband's death - your memories of SkypeGraham FraserOwen and Weng WilliamsSkype would help change the lives of Owen and Weng WilliamsFrom blossoming long-distance love to helping families stay connected, for years Skype held a unique place in people's hearts. In the days before Zoom, WhatsApp and Teams, the video call service was once one of the world's most popular websites.

1 week ago | bbc.com | Graham Fraser

'They wanted $4m': Lessons for M&S from other cyber attacksGraham FraserGetty ImagesAs Marks & Spencer (M&S) - and its customers - continue to reel from a major cyber attack, other people who have gone through similar experiences have been sharing what it is like to be targeted by hackers. "It was an absolute nightmare", says Sir Dan Moynihan. He is the Senior Executive Principal and Chief Executive of the Harris Federation, a group of 55 schools in the London and Essex area.

2 weeks ago | bbc.com | Graham Fraser

Robot vacuums 'could water plants or play with cat'Graham FraserGetty ImagesSome cat owners would argue the robot vacuum already plays with their feline friends, but perhaps unintentionallyScientists have reprogrammed a robot vacuum cleaner to help charge a phone and assist in a home workout because they think the machines are currently too "idle".