Gregg M. Schoppman

Tampa

Contributor at Construction Business Owner

Principal at FMI, leading consulting management firm to the construction industry

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Articles

Back in the Game: How to Return to Profitability

1 week ago | fmicorp.com | Gregg M. Schoppman |Luke Matelan |Matthew Gierke

The Growth Dilemma: Opportunities Versus Challenges Construction demonstrates the ultimate comparison. Will it be gluttony, or starvation? For the better part of the last 10 to 15 years — minus a short disruption from COVID-19 — the industry has seen unbridled growth in nearly every sector. Construction organizations seem to have no shortage of opportunities, and revenue growth often resembles a runaway train, accelerating ever northward.
Returning to the Art of Good Customer Service (Part 2 of 2)

3 weeks ago | constructionbusinessowner.com | Gregg M. Schoppman

I fly a great deal. That isn’t bragging, as anyone who has ever traveled in a post-9/11, post-COVID world knows that air travel isn’t quite the pleasure cruise it once was. That being said, there was recently an interesting experience that had me rethinking the basics of customer service. It is a safe assumption to think that air travel is predicated on “low bid.” While it is frightening to consider that our lives are based on low bid, most of us travel by finding the lowest-cost flight.
Improve Your Post-Job Processes to Become an Operationally Superior Construction Firm

1 month ago | fmicorp.com | Gregg M. Schoppman |Luke Matelan |Matthew Gierke

Operationally superior companies continuously review and update their processes, and that discipline extends to post-job procedures as well. It takes dedication and diligence to create an operationally superior company, leveraging the lessons you learn from one job to the next. In our first article about the best practices that define operationally superior organizations, we discussed preconstruction and the importance of reviewing processes, even when companies are profitable.
Returning to the Art of Good Customer Service (Part 1 of 2)

1 month ago | constructionbusinessowner.com | Gregg M. Schoppman

I fly a lot. Anyone who says they love to fly is either lying or deranged. However, I fly so often that I have been driven from gate to gate when I have a close connection. Before anyone thinks I’m some big jet-setter, it only happens because I fly a lot. It’s the least they can do in an era of awful air travel mishaps — and in some cases, awful travelers around me.
Buying the Bike vs. Using the Bike

2 months ago | constructionbusinessowner.com | Gregg M. Schoppman

Like many other overweight Americans seeking a weight loss solution, I invested in a Peloton bike. Interesting choice of words: “invested.” While there are certainly differences of opinion, I think Peloton has an amazing product that is well-crafted and sound. Additionally, there is a cavalcade of add-on features (read: more money), to enhance the rider’s experience. Now for the punch line.
2025: The Year of Thinking Strategically

Mar 20, 2025 | constructionbusinessowner.com | Gregg M. Schoppman

In what appears to be a continuation of the previous year’s performance, the construction industry continued to see either growth or stability in all its sectors in 2024. Anchored by a large thrust in the residential sector once again, businesses largely flourished. Most organizations have seen stability in both profitability and the competitive landscape, according to FMI’s Civil Infrastructure Index.
Quantum Physics and Other Light Construction Thinking

Feb 25, 2025 | fasacares.org | Gregg M. Schoppman |FMI Corp |Mary Klett

Utilizing conceptual theories as a reflection for construction leadershipBy Gregg M. Schoppman, FMI CorpCall it inspiration from the Three Body Problem. Call it a moment of deep thinking. Call it watching an episode of “Big Bang Theory” masked as deep thinking. There are countless theorems, hypotheses and universal laws that canvas the scientific world. Everyone has seen the memes or brilliant pearls of wisdom on social media that attempt to force the reader to think bigger.
Why Strategic Action is Construction's Strongest Ally in 2025

Jan 23, 2025 | forconstructionpros.com | Gregg M. Schoppman

In what appears to be a continuation of the previous year’s performance, the construction industry continued to see either growth or stability in all of its sectors. Anchored by a large thrust in the residential sector once again, businesses largely flourished. Most organizations have seen stability in both profitability and the competitive landscape, according to FMI’s Civil Infrastructure Index.
Choose Change Wisely

Dec 2, 2024 | constructionbusinessowner.com | Matt Klemmensen |Gregg M. Schoppman

One of the core attributes of great leaders is their ability to make change. Sometimes the decision to make change is a matter of survival. In other cases, the benefits of the change may not be immediately realized. For instance, consider the journey many companies undergo in implementing safety measures. Many organizations quickly understood the importance of driving a culture of safety. Others required some motivation — often in the form of accidents or simply the rising costs of being unsafe.
New Coach, New Day

Oct 15, 2024 | constructionbusinessowner.com | Gregg M. Schoppman

Tuesday, October 15, 2024 As a loyal fan of a certain Southeastern Conference (SEC) college team — that shall remain nameless, but is possibly in search of a coach — I fully acknowledge that I was spoiled. When I joined the faithful many years ago, I was all-in on what that coach said to the public and the team. Most importantly, it translated to victories on the field. Much to friends’ chagrin, this increased my arrogance as a fan.