Gregg M. Schoppman

Tampa

Contributor at Construction Business Owner

Principal at FMI, leading consulting management firm to the construction industry

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Articles

Returning to the Art of Good Customer Service (Part 1 of 2)

2 weeks ago | constructionbusinessowner.com | Gregg M. Schoppman

I fly a lot. Anyone who says they love to fly is either lying or deranged. However, I fly so often that I have been driven from gate to gate when I have a close connection. Before anyone thinks I’m some big jet-setter, it only happens because I fly a lot. It’s the least they can do in an era of awful air travel mishaps — and in some cases, awful travelers around me.
Buying the Bike vs. Using the Bike

1 month ago | constructionbusinessowner.com | Gregg M. Schoppman

Like many other overweight Americans seeking a weight loss solution, I invested in a Peloton bike. Interesting choice of words: “invested.” While there are certainly differences of opinion, I think Peloton has an amazing product that is well-crafted and sound. Additionally, there is a cavalcade of add-on features (read: more money), to enhance the rider’s experience. Now for the punch line.
2025: The Year of Thinking Strategically

1 month ago | constructionbusinessowner.com | Gregg M. Schoppman

In what appears to be a continuation of the previous year’s performance, the construction industry continued to see either growth or stability in all its sectors in 2024. Anchored by a large thrust in the residential sector once again, businesses largely flourished. Most organizations have seen stability in both profitability and the competitive landscape, according to FMI’s Civil Infrastructure Index.
Quantum Physics and Other Light Construction Thinking

2 months ago | fasacares.org | Gregg M. Schoppman |FMI Corp |Mary Klett

Utilizing conceptual theories as a reflection for construction leadershipBy Gregg M. Schoppman, FMI CorpCall it inspiration from the Three Body Problem. Call it a moment of deep thinking. Call it watching an episode of “Big Bang Theory” masked as deep thinking. There are countless theorems, hypotheses and universal laws that canvas the scientific world. Everyone has seen the memes or brilliant pearls of wisdom on social media that attempt to force the reader to think bigger.
Why Strategic Action is Construction's Strongest Ally in 2025

Jan 23, 2025 | forconstructionpros.com | Gregg M. Schoppman

In what appears to be a continuation of the previous year’s performance, the construction industry continued to see either growth or stability in all of its sectors. Anchored by a large thrust in the residential sector once again, businesses largely flourished. Most organizations have seen stability in both profitability and the competitive landscape, according to FMI’s Civil Infrastructure Index.
Choose Change Wisely

Dec 2, 2024 | constructionbusinessowner.com | Matt Klemmensen |Gregg M. Schoppman

One of the core attributes of great leaders is their ability to make change. Sometimes the decision to make change is a matter of survival. In other cases, the benefits of the change may not be immediately realized. For instance, consider the journey many companies undergo in implementing safety measures. Many organizations quickly understood the importance of driving a culture of safety. Others required some motivation — often in the form of accidents or simply the rising costs of being unsafe.
New Coach, New Day

Oct 15, 2024 | constructionbusinessowner.com | Gregg M. Schoppman

Tuesday, October 15, 2024 As a loyal fan of a certain Southeastern Conference (SEC) college team — that shall remain nameless, but is possibly in search of a coach — I fully acknowledge that I was spoiled. When I joined the faithful many years ago, I was all-in on what that coach said to the public and the team. Most importantly, it translated to victories on the field. Much to friends’ chagrin, this increased my arrogance as a fan.
Break Glass in Case of Emergency

Oct 14, 2024 | constructionbusinessowner.com | Gregg M. Schoppman

Reflecting on July’s worldwide cyber outage should be an eye-opening experience. This article is not about technology or redundancy, but there are certainly nuggets that could be gathered in that bucket. This is about how a firm prepares for the hiccup or inevitable “rock in the road” that will occur in the business or on a project. I had two observations from this summer that take center stage. The first was the football-field-sized queue in one of the major airports.
Leveraging Target Value Delivery to Drive Preconstruction Excellence

Oct 10, 2024 | fmicorp.com | Tyler Pare |Gregg M. Schoppman |Nathan Menken

In today's competitive construction landscape, preconstruction and operations teams are constantly seeking ways to enhance project outcomes for clients and drive operational excellence for internal efficiency. One powerful approach gaining traction is target value delivery (TVD). This method focuses on delivering maximum value to clients by integrating target value design, lean construction and operational efficiencies from the project's inception.
Casinos and Car Dealers

Sep 24, 2024 | fasacares.org | Gregg M. Schoppman |Mary Klett |FMI Corp

An Interesting Parallel to Being Data Driven and Data ActionableBy Gregg M. Schoppman, FMI Corp. I must have been feeling unloved by the Las Vegas casinos. In addition to getting the small room facing the parking garage, I paid full price at the restaurants. My cathartic moment came as I lay in my room at 8:30 PM – don’t judge, I live on the east coast – watching reruns of Seinfeld.