Hannah Clark

Carterton

Photo Editor and Producer at Expedia Group

Designer of many things, with many skills. Illustration, web design, UX, apps, graphics.

Articles

Urban Explorers

1 month ago | thesaint.scot | Hannah Clark
American Midwest Ballet Ends 15th Season in Wonderland

2 months ago | kvno.org | Hannah Clark

April 7th, 2025 An imaginative fantasy will conclude American Midwest Ballet’s 15th anniversary season, as choreographer Kennet Oberly’s Alice in Wonderland returns to the company’s repertory this month. This family-friendly adventure in dance first came to American Midwest Ballet twelve years ago as an opportunity.
A Day in Anstruther

2 months ago | thesaint.scot | Hannah Clark
Shelterbelt Theatre Showcases Local Talent with 'Stuck with Lemons'

Feb 14, 2025 | kvno.org | Hannah Clark

February 14th, 2025 The Shelterbelt Theatre, known for championing new and local works, has settled into its new home at 44th and Nicholas. Now, the company is inviting audiences into another home—one filled with humor, chaos, and big life changes.
Joslyn Art Museum Reopens with Expanded Galleries and New Exhibitions

Feb 14, 2025 | kvno.org | Hannah Clark

February 14th, 2025 After more than two years of renovation and expansion, the Joslyn Art Museum has reopened its doors to the public, unveiling the highly anticipated Rhonda & Howard Hawks Pavilion.
What Is Customer Experience Management (CXM/CEM)?

Feb 7, 2025 | thecxlead.com | Hannah Clark

Customer experience management (frequently referred to as CEM or CXM) is a set of all the tools and procedures your company implements to track, analyze, and optimize every single interaction between the company and its customers. CXM is vital throughout the entire customer lifecycle, from the very first interaction to becoming a loyal customer.
Omaha Children’s Museum Plans New Home on the Riverfront

Feb 2, 2025 | kvno.org | Hannah Clark

February 2nd, 2025 The Omaha Children’s Museum is looking ahead to a new home along the Riverfront. The museum has been a fixture on South 20th Street for decades, welcoming generations of metro-area children. Its iconic, colorful building was originally a car dealership, and the organization has long been planning to build a permanent home.
Collect Great Customer Feedback (+ Use It to Outsmart Competitors)

Jan 17, 2025 | thecxlead.com | Hannah Clark

Feedback management systems helps businesses understand what customers like, what needs improvement, and how to better meet their needs. Each type of feedback provides valuable insights, helping businesses understand customer service experience, improve interactions, and foster loyalty.
What Is Net Promoter Score (NPS) In Customer Experience? A Complete Guide

Jan 17, 2025 | thecxlead.com | Hannah Clark

Promoters (9-10): Enthusiastic supporters likely to recommend the brand. Passives (7-8): Satisfied but not actively promoting the brand. Detractors (0-6): Unhappy customers who may discourage others.
What Is A Chatbot And How Do They Work for Customer Service? A Complete Guide

Jan 17, 2025 | thecxlead.com | Hannah Clark

Chatbots can answer questions, assist with tasks, and provide support 24/7, improving efficiency and enhancing customer experiences by offering instant, personalized interactions. Chatbots differ from live chat, which connects users with real human agents in real-time for personalized assistance. While live chat offers greater flexibility and a human touch, it’s limited by agent availability and response times.