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1 week ago | 
insurancetimes.co.uk | Harry McNeil
‘AI is beginning to have motivation of its own – that’s a different kind of risk,’ said senior law firm partnerArtificial intelligence (AI) is already transforming the way insurers operate – but what happens when AI stops being just a tool and starts to become a risk-bearing entity in its own right?
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2 weeks ago | 
insurancetimes.co.uk | Harry McNeil
‘Not only were victims left out of pocket and driving uninsured, but their details were used unknowingly in collisions that never happened,’ says intelligence and investment managerA man has been sentenced for orchestrating a ghost broking scam involving the sale of fake motor insurance and the use of victims’ personal details to submit fraudulent claims for road accidents.
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2 weeks ago | 
insurancetimes.co.uk | Harry McNeil
‘There is a day after the dispute – damaging the commercial relationship damages the business too,’ says law firm managing partnerCan insurers and policyholders resolve claim disputes without damaging their relationships?
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3 weeks ago | 
insurancetimes.co.uk | Harry McNeil
’Revaluation should take place every one to two years, or upon major fashion market shifts,’ says head of private clientsHigh net worth (HNW) insurers have raised concerns over a growing protection gap in designer fashion collections, with the underinsurance of handbags, clothing and footwear becoming a more material concern as claims complexity increases.
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3 weeks ago | 
insurancetimes.co.uk | Harry McNeil
‘There’s a clear disparity between the national brokers that are leading the way and smaller regional brokers,’ says managing directorNational brokers are taking the lead when advising clients about climate risks and the impact of climate change, while many regional and provincial brokers are failing to offer this advice, according to new research from specialist insurer Ecclesiastical, published on 2 June 2025.
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1 month ago | 
insurancetimes.co.uk | Harry McNeil
Following another energetic and well attended Biba Conference in Manchester this May, industry leaders reflect on the most surprising moments from across the two-day conference
A surprising Biba outtake for me was how the conversation with brokers about the use of artificial intelligence (AI) has really moved on. It is no longer the death knell for headcount in the insurance industry – it is now much more of a friend than foe.
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1 month ago | 
insurancetimes.co.uk | Harry McNeil
Law firm says interpretation of ‘any one loss’ could have market-wide impactThe specialist London-based Commercial Court – a division of the UK’s High Court – has heard the latest stage in an ongoing business interruption (BI) insurance case brought by Bath Racecourse Company and others against Liberty Mutual Insurance Europe, Allianz Insurance and Aviva Insurance that has potential ramifications on the interpretation of composite policies.
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1 month ago | 
insurancetimes.co.uk | Harry McNeil
‘With demand for CPRI protection rising, now is the time for the market to step up even further,’ says deputy chief executiveDemand for political risk insurance rose by 33% in the last year as global clients sought protection against heightened geopolitical tension, macroeconomic uncertainty and supply chain disruption.
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1 month ago | 
insurancetimes.co.uk | Harry McNeil
The gala event celebrates ’the companies that have thoughtfully considered and actioned ways to iron out and improve claims processes and impacts,’ says Insurance Times editorThe best of the UK general insurance (UKGI) claims sector came together last night (22 May 2025) for a glittering evening of recognition and celebration at the 2025 Claims Excellence Awards, an Insurance Times event.
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1 month ago | 
insurancetimes.co.uk | Harry McNeil
The cyber attack on the retailer first came to light last monthMarks and Spencer (M&S) could reportedly claim up to £100m following a severe cyber attack that caused weeks of disruption.
The retailer confirmed last week that hackers accessed limited personal customer data in an attack that first came to light on 22 April 2025.
The business said that no account passwords or payment data were compromised.
