Harry Menear

3 weeks ago | cpostrategy.media | Harry Menear

It’s tempting to believe that if every department hits its targets, the organisation as a whole will thrive. Yet this often proves to be a costly illusion. While individual functions may be exceeding their KPIs – sales teams hitting revenue goals, supply chains meeting budgeted costs, product teams launching innovations – the collective outcome frequently falls short.

3 weeks ago | supplychainstrategy.media | Harry Menear

The global supply chain is in constant motion. Organisations face persistent disruptions, evolving regulations, and urgent calls for greater sustainability and resilience. Artificial Intelligence (AI) is widely seen as a transformative solution to this ongoing turbulence. Yet, beyond the general buzz, a specific evolution – agentic AI – offers a profound, actionable pathway to not just automate, but to fundamentally rethink and intelligently orchestrate future supply chains.

3 weeks ago | interface.media | Harry Menear

Author Anton Tomchenko Published 6 June 2025 Estimated Read time 4Mins Anton Tomchenko, Chief Revenue & Solutions Officer at Hexaware, looks at customer experience as a critical lever for business success. SHARE THIS STORY Achieving success in today’s competitive environment requires more than innovative products—organisations also need to deliver an exceptional customer experience (CX). Over the years, we’ve seen how companies investing in CX transformation strengthen customer loyalty and...

3 weeks ago | cpostrategy.media | Harry Menear

San Fancisci-based ORO Labs, today became the latest procurement software developer to unveil new agentic AI capabilities as part of its product suite. ORO makes enterprise-grade intake management and procurement orchestration solutions. The company says that the new capabilities will give procurement teams using its platform “more control over how and where they apply automation.”The launch introduces a no-code AI Agent Builder that allows teams to design and deploy their own agents.

3 weeks ago | supplychainstrategy.media | Harry Menear

Retailers are currently navigating a complex landscape marked by challenges such as tariff fluctuations, escalating costs, and intense competition. The retail industry is rapidly innovating to keep up with these demands and technology is at the heart of this transformation.  In addition to these external pressures, consumer expectations are evolving rapidly. Modern shoppers demand seamless, flexible shopping experiences across both physical and digital channels.